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Kia / Chery Wolverhampton
Job Summary
Pay: National Minimum Wage
The Role
Brindley Group are looking to recruit a Parts Advisor to be based at our multi-franchise Wolverhampton site on Penn Road, Wolverhampton. As a Parts Advisor, you will be responsible for supporting both the retail and workshop operations by ensuring the efficient supply, control, and management of vehicle parts and accessories while delivering excellent customer service at every stage.
This is a fast-paced and varied role suited to an organised, detail-focused, and customer-oriented individual who thrives in a busy dealership environment and enjoys working as part of a team.
The successful candidate must be capable of managing a busy parts department where accuracy, efficiency, and communication are essential to success. You will liaise closely with customers, suppliers, and workshop technicians to ensure parts are sourced, managed, and supplied effectively to support the smooth running of the dealership.
You will be expected to demonstrate strong organisational skills, excellent communication, and a proactive approach to delivering high operational standards throughout the parts department. Daily responsibilities will include stock management, handling customer enquiries, supplying workshop technicians, and maintaining accurate records in line with manufacturer procedures.
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A key part of the role will involve ensuring customers and technicians receive the correct advice and parts support quickly and professionally. The ideal candidate will understand the importance of delivering a seamless and efficient aftersales experience that reflects the innovation and quality of the Kia and Chery brands.
Key Responsibilities
- Controlling the secure issue of parts and accessories to customers and technicians
- Ensuring accurate recording of issued stock and parts transactions
- Handling customer enquiries swiftly, courteously, and professionally
- Liaising with workshop technicians to provide effective parts support
- Maintaining stock accuracy and reporting any damaged items
- Ensuring the parts storage area remains organised, safe, and tidy
- Assisting with goods-in processes and stock management
- Following manufacturer and dealership procedures at all times
This role requires someone who can combine strong organisational ability with professionalism, attention to detail, and excellent customer service skills. We are looking for a team player who enjoys working in a busy environment and takes pride in delivering high standards across every area of the role.
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About You
- Previous experience as a Parts Advisor or within a similar role would be highly advantageous
- Excellent communication and customer service skills
- Ability to quickly establish rapport with customers and colleagues
- Strong organisational skills and attention to detail
- Basic understanding of vehicle mechanical repair and components
- Ability to work efficiently within a busy dealership environment
- Strong ability to manage your own workload and prioritise effectively
- Motivated, reliable, and team-focused attitude
- Full UK driving licence required
What We Offer
- Competitive salary
- Company pension
- Employee discount
- Life insurance
- Ongoing manufacturer training and development
- Career progression opportunities within Brindley Group
- Supportive and professional working environment
If you are ambitious and customer-focused, we would love to hear from you.
Join the Brindley Group today!
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