Pembrook Resourcing
Parts Advisor
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Parts Advisor – Basingstoke
If you think you are the right match for the following opportunity, apply after reading the complete description.
£26,000 - £34,000 Basic Salary
1 in 4 Saturdays (Paid at Overtime Rate)
An exciting opportunity has arisen for an experienced Parts Advisor to join a busy and successful automotive dealership in Basingstoke. This role is ideal for someone with strong automotive parts knowledge, excellent customer service skills, and a proactive approach to supporting both retail and workshop customers.
As a Parts Advisor, you will play a key role in ensuring the smooth operation of the parts department, supplying parts efficiently to technicians, trade customers, and retail customers while maintaining accurate stock control and delivering outstanding service.
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Key Responsibilities
- Identifying and supplying the correct vehicle parts and accessories.
- Assisting workshop technicians with parts requirements.
- Handling customer and trade enquiries via phone, email, and face-to-face.
- Processing orders, quotations, and invoices accurately.
- Monitoring stock levels and placing orders where required.
- Managing goods inwards, stock movements, and returns.
- Maintaining accurate inventory records and ensuring the department remains organised.
- Building and maintaining strong relationships with customers and suppliers.
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What We're Looking For
- Previous experience as a Parts Advisor or within an automotive parts environment.
- Strong knowledge of vehicle parts and accessories.
- Excellent communication and customer service skills.
- Good IT literacy and experience using dealer management or parts catalogue systems.
- Highly organised with strong attention to detail.
- Full UK driving licence preferred.
What's On Offer
- £26,000 - £34,000 basic salary depending on experience.
- 1 in 4 Saturdays paid at overtime rate.
- Manufacturer and in-house training.
- Career progression opportunities within a growing business.
- Supportive and professional working environment.
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