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Parts Advisor
Parts Advisor - Dumfries
Location: BMW/Mini branch in Dumfries
Salary & Benefits:
- £42,500 OTE (hourly rate + bonuses)
- 33 days holiday allowance + potential for more
- Generous retail discounts
- Private healthcare
- Simplyhealth: 24/7 access to a GP + reimbursement for medical/dental expenses
- Pension scheme
- Maternity & paternity packages
- Training & progression opportunities
Role Details
Title: Parts Advisor (no prior experience required – full training provided)
Hours: Full-time (Monday–Friday, 08:00–17:30) + alternate Saturdays (08:00–12:00)
About the Role
Do you have customer service experience or stock management skills? Our Parts Advisors keep workshops stocked with essential vehicle parts while assisting customers throughout their journey. Previous retail or stock-handling experience helps, but we’ll train you.
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Key Responsibilities
- Identify parts required for each vehicle
- Order parts internally/externally
- Pick, pack, and dispatch parts efficiently
- Communicate seamlessly with workshops
- Deliver fast, accurate customer service
- Manage invoicing and digital communications
- Oversee stock levels to ensure smooth operations
Essential Skills
- Willingness to learn with enthusiasm
- Ability to work independently or collaboratively
- Strong communication skills (friendly, clear, concise)
- Enjoyable customer interaction
- Familiarity with computers (training provided for all systems)
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Why Join Arnold Clark?
Arnold Clark fosters a diverse, inclusive workplace where collaboration and innovation thrive. We invest in our people, supporting them to grow and succeed.
Next Steps: Learn more about our company culture and opportunities at [Life at Arnold Clark](insert link). Applications are subject to successful reference checks.
(Employment via Arnold Clark Group.)
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