Parts Advisor - Trade Supplier Level 2

Company: Midland Car Spares

Location: Wolverhampton WV3 0PU

Hours: Monday to Friday, 40 hours per week

Salary: Apprenticeship Minimum Wage + Performance-Related Bonuses

Apprenticeship Level: Level 2 Trade Supplier Qualification

Duration: 15 months (including End Point Assessment)

About Us

Midland Car Spares is a Wolverhampton based automotive parts supplier providing a wide range of high-quality components and accessories to both trade and retail customers. We are a customer-focused, reliable, and ambitious business committed to delivering excellent service, building strong local relationships, and continuously improving to meet the evolving demands of the automotive industry.

About The Apprenticeship

This 15-month apprenticeship programme, delivered in partnership with GTG, is designed to develop the skills and knowledge needed to become a successful Parts Advisor.

You’ll gain hands-on experience across all areas of the business, learning how to deliver outstanding customer service, manage stock, process orders, and support workshop operations. This is a fantastic opportunity to build a long-term career in the automotive industry, with real opportunities for progression within the company upon successful completion.

Key Responsibilities

As a Parts / Trade Supplier Apprentice, you will:

Assist customers in identifying and ordering the correct vehicle parts (in person and over the phone) Provide accurate quotes and product information Handle customer queries and resolve issues effectively Process sales transactions, invoices, credits, and returns Support stock control, including ordering and stock checks Work closely with colleagues across the business Prepare and supply parts for workshop repairs Maintain up-to-date product knowledge

What We Offer

Apprenticeship Minimum Wage + performance-related bonus scheme Full-time employment with CCS Bulldog A recognised Level 2 Trade Supplier qualification Ongoing training, mentorship, and career development Clear opportunities for progression within the business Hands-on experience in a fast-paced automotive environment 28 days holiday (including Bank Holidays)

Entry Requirements

Minimum of 5 GCSEs (Grade 4/C or above), including English and Maths

About You

We’re looking for someone who:

Is motivated, reliable, and eager to learn Has a genuine interest in the automotive industry Enjoys working as part of a team Has strong communication skills (face-to-face and telephone) Has good attention to detail, especially when handling part numbers Is comfortable using IT systems and willing to learn new processes Takes pride in delivering excellent customer service

Apply Now

If you're looking to start a rewarding career in the automotive industry and want to gain valuable skills with a growing local business, we’d love to hear from you.

Apply today and take the first step in your career with Midland Car Spares