Find an apprenticeship
Parts Advisor/Trade Supplier Apprenticeship - (BYD Lakeside)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Parts Advisor/Trade Supplier Apprenticeship
With this Parts Advisor/Trade Supplier apprenticeship, you’ll get involved in everything within the Harmony dealership. You we gain lots of hands-on experience. If you have a genuine interest in EV automotive, this is the apprenticeship for you!
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Parts Apprentice, you’ll be involved in all aspects of the department, including:
- Assisting customers face-to-face and over the phone
- Identifying and supplying the correct vehicle parts
- Providing quotes and handling enquiries
- Processing orders, returns, invoices, and payments
- Supporting the workshop by preparing parts for repairs
- Working closely with service and workshop teams
- Carrying out stock checks and inventory control
- Building strong product knowledge in EV parts and systems
Where you'll work
West Thurrock Way
West Thurrock
Grays
RM20 3WE
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GTG TRAINING LIMITED
Training course
Trade supplier (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Knowledge and understanding of the organisation’s:
- communicating confidently to internal and external customers about the company and how it operates
- identifying and communicating with the relevant person if a threat or risk to the business is identified
specialist trade customer profile of the business:
- using appropriate techniques and forms of communication to put customers at ease and gain their trust
- delivering customer service that exceeds customer expectations
- identifying customer requirements and referring them onwards in an appropriate manner
trade counter and telesales services:
- assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
- identifying the customers’ requirements, matching them to the trade supplier’s products and services
- delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required
- securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction
- applying basic merchandising techniques used within the business
- applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions
- communicating with customers using various methods and systems appropriate to the situation
- applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation
- processing information, to the key standards of data protection, security and intellectual property rights
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
key principles of warehousing and stock control:
- processing and recording the receipt, storage, assembly and despatch of goods
- receiving stock, despatching customer orders and processing returns in line with company processes
- loading/unloading of supplier and contractor vehicles
technologies that are appropriate to the role:
- using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
- demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others
legislative responsibilities relating to the business, products and/or services being sold:
- complying with legal requirements to minimise risk and build customer confidence
- minimising disruption to the business and maintaining the safety and security of people at all time
- taking appropriate action if a breach of H&S regulations is identified
Get help with your application
Your very own career expert that helps elevate your application to the next level.
personal responsibilities and performance contribute to the success of the team and the business:
- building two-way trust and contribute to working within a team
- collaborating with colleagues to resolve problems
- managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence
- demonstrating effective time management through planning and prioritising own workload
- identifying own strengths, weaknesses and development needs
Training schedule
Trade Supplier Level 2 Apprenticeship will be delivered online and workplace visits from your development coach
Desirable qualifications
GCSE in: Minimum 5 National (Grade C/4 or above) (grade 5 or C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
About the Company
BYD Harmony Auto is part of one of the world's leading electric vehicle manufacturers, committed to driving the future of sustainable transport. As an apprentice, you'll gain hands-on experience working with the latest electric vehicle technology alongside experienced technicians in a modern workshop. With industry-leading training, ongoing support, and excellent career progression opportunities, this apprenticeship is the perfect starting point for a successful career in the automotive industry
Your earnings
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Short-term Progression
- Parts Advisor / Trade Counter Sales
- Warehouse / Stock Controller
- Internal Sales Executive
Contact for this apprenticeship
GTG TRAINING LIMITED
Reference code for this apprenticeship
VAC2000042633
Closes in 17 days (Saturday 1 August 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills