Parts Person

Role: Parts Person Location: Aldridge, WS9 8TZ Hours: 40 hours per week | between 08:00 - 16:30 Monday to Friday Salary: Up to £26,500 pa DOE Are you organised, customer-focused, and ready to support a busy parts operation? We’re looking for a proactive and detail-oriented Parts Person to join our Aftermarket team! This is a varied role where you’ll assist with ordering and processing parts for engineers, depots, and contracts, while also supporting the Parts Advisor with sales and customer service. You’ll play a key part in keeping our operations running smoothly and efficiently. Key Responsibilities: Administer stock control for vans, site workshops, and contracts Process parts orders accurately and in a timely manner Assist with parts identification and warranty/returns processing Support the team with customer orders, backorders, and special deliveries Maintain a clean and organised work area Respond to customer needs professionally and efficiently Assist with audits and stock checks Operate within company guidelines and procedures Ideal Candidate: Proven administration and customer service experience Previous experience in workshop or parts control is desirable Knowledge of HGV, waste industry, or service centre environments is a bonus Able to work independently and as part of a team Strong communication and problem-solving skills Results-driven with the ability to stay focused under pressure Proficient in Microsoft Office (Word and Excel) Flexible and willing to work overtime when required Comfortable moving between office locations and occasionally entering/exiting vehicles If you’re ready to bring your skills to a team that keeps everything moving, we’d love to hear from you! We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role. At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive. Why You’ll Love Working Here: 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week) Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service. Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues. Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans. GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions. Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships. Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme. Care Concierge: Get help navigating the care system with access to a team of dedicated care experts. Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support. My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products. Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions. Please don’t delay your application, this role could be filled at any time for the right candidate. Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. If you'd like to learn more about how we handle your information, please check out our Job Applicant Privacy Notice by clicking here.