MAN Truck & Bus UK
Parts Sales Advisor
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Parts Sales Advisor
Parts Sales Advisor (Full-Time, Permanent) – Preston
About the Role We are seeking a Parts Sales Advisor to join our team at our Preston branch on a full-time, permanent basis. This dynamic role ensures that no two days are the same—you’ll handle complex parts-related queries, support customers, and actively promote parts sales to drive business growth while maintaining operational efficiency.
In this role, you will:
- Identify and fulfil customer needs across truck, van, and coach parts
- Manage parts inventory to ensure smooth branching operations
- Provide expert advice, support, and guidance
- Promote products and services to maximise sales opportunities
Key Responsibilities
- Diagnose, explain, and resolve complex parts-related issues for technician and customer teams
- Maintain and upsert comprehensive parts knowledge to advise customers effectively
- Ensure the branch’s parts department maintains stock accuracy and availability
- Drive sales through proactive customer service, identifying opportunities to concluded deals
- Support with commercial and operational processes, ensuring all paperwork and systems are up to date
- Collaborate with teams to troubleshoot and resolve stock and service delays
- Contribute to an environment that promotes safety, quality, and service excellence
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Essential Requirements
- Demonstrated experience in fast-paced parts environments, proving excellent customer service and support
- Familiarity with selling products or solutions—preferably in the automotive or trucking sectors
- Strong attention to detail, allowing for precise inventory and administrative tasks
- Ability to analyse and solve problems under pressure
- Methodical approach with excellent administrative skills
- Effective communication, both verbal and written
Advantageous Experience & Attributes
- Prior experience in the truck or automotive industry (helpful, though prior roles in a related sector will suffice)
- A proactive mindset for self-improvement in parts knowledge and product promotion
- Commitment to building strong and enduring customer relationships
Why Join Us? At MAN, we prioritise our employees and aim to maintain a supportive, inclusive, and diverse workplace. We offer:
- Competitive salary with a performance-based bonus scheme
- Excellent defined contribution pension scheme
- Exceptional company car scheme, with a new VW passat or passat wagon every six months
- 25 days holiday, plus bank holidays
- Opportunities to grow and develop in a global trunk industry leader
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Our Commitment We believe in equality for all and foster an environment where every employee is respected and empowered. If you require reasonable adjustments during the application or employment process, let us know—we’ll do our best to accommodate your needs.
MAN does not discriminate based on age, disability, gender identity, marital status, race, religion, sex, sexual orientation, maternity status or any other protected characteristic. We welcome applications from all backgrounds and backgrounds and aim to embed inclusion into our company culture.
Ready to drive success in the parts arena? Join us and help shape the future of the truck industry!
Local applicants preferred but international movement may be considered.
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