Depaul UK
Pathway Manager
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Join Us and Help Shape Brighter Futures
At Depaul UK, we believe in people’s potential — and we take action every day to help unlock it. Whether you’re supporting young people directly or strengthening our organisation behind the scenes, your work will create real, lasting impact.
About the Role
Pathway Manager
Ready to lead services that change lives?
We are looking for an experienced and inspiring Pathway Manager to lead our South Tyneside accommodation and outreach services for young people aged 16–25 who are homeless or at risk of homelessness. You'll lead high-performing teams, drive service excellence, and build strong partnerships to help young people move towards independence and brighter futures.
We're seeking a confident manager with experience leading support services, safeguarding vulnerable young people, managing risk, and delivering high-quality, compliant services. You'll be a skilled decision-maker, an effective people leader, and a collaborative professional who is passionate about achieving outstanding outcomes.
Join us where your leadership will make a real difference every day. In return, you'll receive comprehensive training, ongoing development, and the opportunity to help shape services that empower young people to reach their full potential.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.
Key deliverables:
- You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.
- You will liaise with Depaul’s internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service.
- You will deploy and supervise the work of the volunteers who add value to the work that we do.
- You will have specific responsibilities to ensure budgets are set as directed by the Executive Director of Finance and Resources, and is managed throughout the year by working with the finance team, and using its systems and processes.
- You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas.
- You will manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners such as Prime contractor and other service providers for homelessness services.
- You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager.
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What we are looking for from you (Person Specification)
When completing your application form please address all the points set out below:
- Significant management experience, including experience of supervising the work of teams and individuals.
- Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.
- Experience of safe service delivery to young people at risk, both in accommodation based and in the community.
- Experience of Ofsted compliance.
- Experience of using Risk Assessments and Support Planning.
- Good literacy, numeracy and IT skills.
- Experience of operating safeguarding requirements and procedures.
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
- Personal and professional integrity.
- High level understanding of professional boundaries and ability to maintain boundaries.
- Effective collaborative working.
- Ability to effectively reflect on own practices for ongoing learning and development.
- Respect for the values and ethos of Depaul and its founding partners.
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What You’ll Receive
- Tailored training and development.
- Flexible working options where suitable.
- 26 days annual leave, rising with service.
- Family-friendly leave policies.
- Pension scheme with employer contributions up to 7%.
- Employee Assistance Programme with 24/7 GP access.
- Discounts across retail, travel, food, fitness and more.
- Cash health plan for you and your family.
- Death-in-service benefit.
- Access to legal and practical support.
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
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