The Hillingdon Hospitals NHS Foundation Trust
Patient Access Administrator
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Role Description
These roles are to work as part of the OAC team to undertake all administrative duties required to provide a centralised outpatient appointments service to the Trust and its patients.
Please note that this vacancy may close earlier due to the amount of applications we receive.
This includes, but is not limited to, various methods of booking specific to various specialities - partial booking, electronic booking, and direct booking.
To support the achievement of the Government access targets and meet 18-week RTT standards (under direction of Outpatient Appointment Centre Manager).
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To be proactive in use of statistical information daily from LUNA/FDP and NHS eReferral Service - regarding patient bookings, wait times, breaches for each of the specialities managed within the department. Act as a GP point of contact for non-clinical patient related queries.
About The Hillingdon Hospitals NHS Foundation Trust
This is a great time to join The Hillingdon Hospitals NHS Foundation Trust, we are currently in the process of redeveloping the hospital to provide a state-of-the-art hospital for the residents of Hillingdon, and beyond, which supports the very best in delivery of healthcare and will be fit for our future.
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We are the only acute hospital in the London Borough of Hillingdon and offer a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics, and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit, and outpatient clinics.
Contact Information
For further details / informal visits contact:
- Name: Becky Farren
- Job title: General Manager Patient Access
- Email address: becky.farren@nhs.net
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