Circle Health Group
Patient Administrator (Bank) - Circle Health Group
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Patient Administrator (Bank) - Circle Health Group
Patient Administrator (Bank) – The Park Hospital, Nottingham
The Park Hospital in Nottingham is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider.
About the Role
We are seeking a Patient Administrator to join the Administration department on a bank shifts basis.
- This role operates on an "as and when required" basis
- You will supplement staffing levels during busy periods
- Provide cover for existing staff during annual leave or absence
Key Responsibilities
- Contribute to the smooth running of the patient administrative process across the entire patient journey
- Follow Circle Health Group best practice process maps to ensure an efficient, professional, and standardised service for:
- Patients
- Visitors
- Consultants
- Staff
- Resolve patient queries efficiently and professionally
- Manage all incoming and outgoing mail
- Approve electronic bookings via relevant systems while updating bookings received via email
- Maintain up-to-date knowledge of the Health and Safety at Work Act
- Ensure appropriate health & safety measures are implemented for:
- Patients
- Relatives
- Visitors
- Hospital staff
- Contractors
- Ensure appropriate health & safety measures are implemented for:
- Comply with all relevant mandatory training
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Requirements
Applicants must meet the following criteria:
- Maths & English GCSE at grades A–C, or equivalent Functional Skills Level 2 evidence
- Proficient PC skills, including:
- Software and relevant systems knowledge
- Basic financial awareness
- Previous administration experience in a private healthcare environment would be highly beneficial
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Salary & Benefits
- Hourly rate: £12.71
- Covers a competitive rate, aligned with Circle Health Group standards
"Our culture is shaped by the way our people live our philosophy, combining our purpose, principles and values."
For more details about Circle Health Group’s culture and philosophy, visit: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy
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