Circle Health Group
Patient Administrator - Circle Health Group
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Patient Administrator – Full-Time Role
About the Role
The Patient Administrator role is based at The Alexandra Hospital, Cheadle, part of Circle Health Group—Britain’s leading provider of independent healthcare. The role is permanent, full-time (37.5 hours per week) and requires flexibility in shift coverage.
Encompassing the Administration department, this position provides essential support to ensure smooth patient journey management while upholding Circle Health Group’s standards of efficiency, professionalism, and service excellence.
Key Responsibilities
- Contribute to the smooth running of patient administrative processes throughout every stage of the patient journey.
- Ensure adherence to Circle Health Group best practice process maps, delivering efficient, professional, and standardised service to patients, visitors, consultants, and staff.
- Handle all patient queries with effective and professional communication.
- Manage incoming and outgoing mail, organisation, and correspondence.
- Approve electronic bookings via internal systems and update bookings received via email.
- Maintain knowledge of the Health and Safety at Work Act, implementing necessary safeguards for patients, relatives, visitors, hospital staff, and contractors.
- Comply with mandatory training requirements.
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Essential Requirements
- GCSEs in Maths & English (grades A–C) or equivalent Functional Skills Level 2 verified.
- Proven proficiency in PC usage, including software & systems management.
- Basic familiarity with financial awareness (useful for administrative tasks).
- Previous experience in administration within a private healthcare environment is desirable.
Salary & Benefits
Circle Health Group offers competitive salaries and an extensive benefits package, including:
Core Benefits
- 25 days’ holiday per year + bank holidays, rising to 30 days upon service completion.
- Access to a private pension scheme.
- Comprehensive private healthcare at their network of hospitals, including pre-existing condition coverage.
- Discounts for friends & family accessing their healthcare services.
- Family-friendly policies with enhanced maternity, paternity, and adoption pay.
- Non-contributory life insurance.
- Employee engagement hub featuring discounts, rewards, and voluntary benefits.
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Wellbeing & Development
- Supportive wellbeing resources, tools, and services.
- Employee recognition programmes.
- Industry-leading training and development opportunities.
Committment to Diversity & Inclusion
Circle Health Group is dedicated to fostering an inclusive environment, valuing candidates with varied backgrounds, experiences, identities, and work styles. Their philosophy centres on selflessness, compassion, collaboration, and continuous growth.
For more about the Circle Health Group culture and values: Visit Careers Portal
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