Circle Health Group
Patient Administrator - Circle Health Group
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Patient Administrator - Circle Health Group
Patient Administrator
Location: The Park Hospital, Nottingham Hours: 37.5 hours per week, Permanent Salary: Up to £25,071.00 per year (depending on experience, training, and qualifications)
Join Circle Health Group, Britain’s leading provider of independent healthcare, and contribute to their proud legacy as the nation’s number one private provider of complex surgery. We are seeking a dedicated and organised Patient Administrator to join their esteemed team within the Administration department.
Key Responsibilities
- Support the smooth running of the patient administrative process throughout the patient journey
- Ensure adherence to Circle Health Group best practice process maps to deliver a efficient, professional, and standardised service to patients, visitors, consultants, and staff
- Resolve all patient queries with efficiency and professionalism
- Manage incoming and outgoing mail correspondences
- Approve electronic bookings via relevant systems and update bookings received via email
- Maintain comprehensive knowledge of the Health and Safety at Work Act and ensure best practices for patients, relatives, visitors, staff, and contractors
- Comply with all mandatory training requirements
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Requirements
To be considered for this role, applicants must meet the following criteria:
- GCSEs in Maths & English (grades A–C) or equivalent Functional Skills Level 2
- Proficient use of PC systems, including software and databases
- Basic financial awareness
- Previous experience in administration (preferably within private healthcare) is advantageous
Salaries & Benefits
Circle Health Group offers a competitive package, including:
Annual Leave
- 25 days plus bank holidays (rising to 30 days with service)
Wellbeing & Financial Security
- Private Pension Scheme
- Private Healthcare Scheme (including treatment at Circle Health hospitals, covering pre-existing medical conditions)
- Friends & Family Discounts on hospital services
Family & Supportive Policies
- Enhanced Maternity, Paternity & Adoption Pay
- Non-contributory Life Insurance
- Network of Employee Assistance & Discounts (lots of other perks)
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Professional Growth
- Extensive training opportunities tailored to your career development
- Formalised Employee Recognition Programmes
Our Culture & Workforce
Circle Health Group is committed to diversity, equity, and inclusion, believing a diverse workforce enhances creative, collaborative, and innovative problem-solving. Our values drive us to be:
- Selfless – Always putting patients first
- Compassionate – Supporting others with empathy
- Committed – Dedicated to excellence
- Collaborative – Encouraging teamwork and open communication
Our philosophy is reflected in our daily operations, fostering an environment where every colleague can grow professionally and personally.
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