Circle Health Group
Patient Administrator - Circle Health Group
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Patient Administrator - Circle Health Group
Patient Administrator
About the Role
The Park Hospital in Nottingham is part of Circle Health Group, Britain’s leading provider of independent healthcare with a nationwide network of hospitals and clinics, performing more complex surgery than any other private healthcare provider.
We are seeking a Patient Administrator to join their administration team in a full-time, permanent role (37.5 hours per week), covering a flexible shift pattern.
Responsibilities
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure adherence to Circle Health Group best practice process maps to deliver an efficient, professional, and standard service to patients, visitors, consultants, and staff.
- Agree and resolve all patient queries efficiently and professionally.
- Manage all incoming and outgoing mail.
- Approve electronic bookings via the relevant system and update any bookings received via email.
- Maintain awareness of the Health and Safety at Work Act, ensuring compliance with relevant measures for patients, relatives, visitors, hospital staff, and contractors.
- Comply with all mandatory training.
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Requirements
Applicants must meet the following criteria:
- Maths, English GCSE at grades A to C or equivalent functional skills Level 2 evidence.
- Proficient in using a PC, including software and hospital systems.
- Basic financial awareness.
- Previous administration experience in private healthcare is beneficial but not essential.
Salary & Benefits
Circle Health Group offers a competitive starting salary of up to £25,071.00 per year (depending on experience, training, and qualifications) alongside a comprehensive benefits package, including:
- 25 days holiday per year + bank holidays (increasing to 30 days with service).
- Private Pension Scheme.
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing conditions.
- Friends & Family Hospital Discounts.
- Family-Friendly Policies, including enhanced maternity, paternity, and adoption pay.
- Non-contributory life insurance.
- Staff Engagement Hub with discounts, rewards, and voluntary benefits.
- Support resources for wellbeing and personal development.
- Employee recognition programs.
- Industry-leading training and development opportunities.
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More Benefits
- 25 days holiday per year + bank holidays (30 days with additional service)
- Private Pension and Healthcare Schemes available
- Flexible career development opportunities
Our Commitment to Diversity & Inclusivity
Circle Health Group is dedicated to creating a diverse workforce, valuing candidates with a wide range of backgrounds, identities, skills, and work styles. Our values—selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative—are at the core of our culture.
For more details about our philosophy: Circle Health Group Philosophy.
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