Aesthetics Talent
Patient Advisor (Surgical & Non Surgical)
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Patient Advisor – Full-Time, Permanent
Location: Central London
I’m currently recruiting on behalf of a highly respected and prestigious aesthetic business based in Central London. They are seeking a Patient Advisor with a strong sales background to manage all incoming new client enquiries and convert these into consultations.
This is a full-time, permanent position offering excellent benefits working in a highly regarded cosmetic surgery and aesthetics clinic.
Please note: You must have experience handling and converting patient enquiries/consultations from the aesthetics or cosmetic surgery industry. Candidates only with dental and medical experience won't be considered for this role.
Why This Opportunity Stands Out
- Join a top-tier aesthetic and surgical clinic offering cutting-edge treatments
- Enjoy a generous base salary plus commission, depending on skills and experience
- Benefit from free and discounted treatments
- Receive monthly product incentives and an additional day of leave for each year worked
- Be part of a close-knit, high-performing team in a fun and fast-paced environment
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Key Responsibilities
- Manage new client enquiries via phone and email, converting them into consultations
- Deliver a five-star client experience from initial contact through to booking
- Collaborate with the clinic and management teams to streamline the client journey
- Troubleshoot and resolve any issues in the enquiry process
- Share client feedback with marketing and management to support business growth
- Reconnect with previous clients and share new offers or updates
- Produce regular conversion reports for internal use
- Handle diary management and administrative tasks with accuracy
What We’re Looking For
- Proven experience in a sales-focused role within the cosmetic surgery or aesthetics industry converting patient enquiries into consultations or similar experience (converting consultations into sales)
- Alternatively, a sales-driven Assistant Clinic Manager looking for a new challenge
- Professional and polished communication style, confident with high-profile clientele
- Excellent written and verbal communication skills
- Customer-focused with a genuine passion for aesthetics and delivering results
- Strong organisational and administration skills
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Role Details
- Full-time, permanent position – 40 hours per week (includes lunch breaks)
- Working pattern: 10am to 6pm, Monday to Friday, plus alternate Saturdays (working from home weekends)
Benefits
- Competitive basic salary depending on experience, plus commission, OTE £40-£50K+ depending on skills and experience
- Free and discounted aesthetic treatments
- Product and treatment-based incentives
- Ongoing learning and development opportunities
If you’re a driven and experienced advisor looking to join a premium aesthetics business with real growth potential, I’d love to hear from you. To apply or discuss this role in confidence, please get in touch.
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