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Veterinary Patient Care Assistant (MiNightVet – Caterham)
About the Role
(MiNightVet) are seeking an enthusiastic individual with a passion for animals to join their team as a Veterinary Patient Care Assistant (PCA) on a Part-Time (20 hours per week), Permanent basis.
The role operates on Saturdays and Sundays, 08:00 - 19:00 per week. Applicants will also be considered for part-time sharing arrangements.
Company Overview
CVS Group plc is one of the largest integrated veterinary services providers in the UK, offering:
- Veterinary practices
- Diagnostic laboratories
- Pet crematoria
- E-commerce health products
Our success stems from the passion our teams have for animals—making pet care a priority every day.
Key Responsibilities
As a Veterinary Patient Care Assistant, you’ll support qualified RVNs and veterinarians across the following tasks:
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- Providing nursing care to patients
- Assisting with animal restraint during treatments
- Feeding, walking, and cleaning of recovering animals
- Maintaining emergency and operating facilities
- General practice cleaning and maintenance
- Processing internal lab samples
- Answering emergency calls
- Covering receptionist duties, including:
- Responding to public queries
- Booking appointments
- Processing payments
Ideal Candidate
We are looking for someone with:
- Strong communication and empathy—critical when dealing with distressed pet owners.
- Excellent customer service experience, particularly in public-facing roles.
- Experience in animal care (including feeding, grooming, medication, and welfare needs).
- Resilience to handle emotional and challenging situations confidently.
- A positive attitude and strong teamwork skills.
- Familiarity with veterinary environments is desirable, though not mandatory.
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Benefits
- Competitive salary, aligned with the National Minimum Wage.
- Generous annual leave (5 weeks + Bank Holidays).
- Staff discount on veterinary services and pet health products.
- Access to comprehensive private healthcare.
- Employee Assistance Programme + 400+ Mental Health First-Aiders.
- A culture of inclusivity, diversity and collaboration.
See [the full benefits breakdown here] for further details.
Hiring Considerations
Applications should be answered by candidates with the Right to Work in the UK only. Visa sponsorship is not an option for this position.
CVS Group is committed to recruiting a diverse workforce, welcoming contributions from all backgrounds.
To apply, click [Apply Now]*. We look forward to hearing from you!
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