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Milton Keynes University Hospital NHS Foundation Trust

Patient Pathway Administrator/Receptionist

Milton Keynes
£25.7k – £27.5k/yr
Posted about 21 hours ago
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Patient Pathway Administrator /Receptionist

Department

Cancer Centre

Salary

Band 3, £25,760 - £27,476 Per annum pro rata

Hours

Full time, 37.5 per week, all MKUH roles will be considered for flexible working


We have an excellent opportunity for an enthusiastic and motivated individual to join our Trust as a Patient Pathway Administrator / receptionist; we are looking for a motivated and hardworking individual to join our Macmillan and Oncology team in our cancer centre. You will work within this dedicated team to facilitate the smooth running of the reception and clinic areas, scheduling and booking appointments and ensuring that co-ordinated and streamlined communication revolve around the patient and their individual needs.

You should have experience of working as a receptionist or in a customer focused environment, and have knowledge of customer care. We are looking for individuals with excellent communication skills, the ability to work well under pressure, and a desire to provide a first-class service for patients and clinical teams.

'We care We communicate We collaborate We contribute'

Please note: We are unable to offer sponsorship for this role.

Interview date

13 August 2026

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This rapidly expanding modern and busy service offers many training opportunities for their staff, recent developments have led to the opening of our cancer centre in February 2020 and the Radiotherapy centre in 2024. This developing service is supported by a forward thinking & supportive Management Team, Nurse Practitioners, Palliative Care Team & Macmillan Wellbeing and Support Centre. We firmly believe in holistic care, with a newly established wellbeing team to enhance the recovery package for patients living with and beyond cancer. We have Citizen Advice Bureau onsite and offer a wide range of carers and patient support groups.


Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

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We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.

Further investment is underway, including the recently approved Women and Children’s Centre, set to open by 2030.


Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital

For further information about Milton Keynes please visit - Visit Milton Keynes


For further details / informal visits contact:

  • Name: Emily Dawson
  • Job title: SACT Clinical Nurse Manager
  • Email address: Emily.Dawson@mkuh.nhs.uk
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Skills

Reception
Customer Care
Communication Skills
Appointment Scheduling
Patient Administration
Clerical Support
Customer Service
Time Management
Working Under Pressure

Location

Milton Keynes, England, United Kingdom

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