University Hospitals Dorset NHS Foundation Trust
Patient Safety Investigation and Liaison Lead
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Part-time Patient Safety Investigation and Liaison Lead
We are looking for a part-time patient safety investigation and liaison lead to support learning from patient safety events and compassionate engagement.
These roles are instrumental in University Hospitals Dorset’s (UHD) implementation of the Patient Safety Incident Response Framework (PSIRF). The role of investigator is to be an expert in Patient Safety Incident Investigations (PSII), recognising the complexities of healthcare and enabling teams and organisations to learn from when care hasn’t happened as expected. PSIIs are in-depth investigations requiring both excellent investigative skills as well as excellent communication skills with staff at all levels within the organisation and with those affected by incidents.
Base Location
Royal Bournemouth and Poole Hospital. Cross site working will be required.
Interview Date
29/07/2026
Role Responsibilities
The post holder will investigate patient safety incidents under the PSIRF, acting as a role model and expert advisor for staff involved in the reviews and ensuring that all reviews are carried out to the highest possible standards.
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- Undertake Board level PSIIs using SEIPS methodology in alignment with UHD's PSIRF policy and Plan.
- Review highly complex clinical information and draft a chronology of events.
- Interview staff at all levels of the organisation and undertake site observations.
- Engage with patients and their carers/families, managing potentially highly emotive conversations dependent on the incident being investigated.
- Ensure that feedback is given to patients and their carers/families, as well as sharing the findings with staff involved and the Trust Board.
The investigator will provide education in learning responses and investigation and the principles of Duty of Candour and patient involvement and engagement, ensuring understanding and following of best practice in relation to PSIRF and the principles of Duty of Candour.
Leadership Role
The post holder will be expected to be a credible member of the leadership team within Quality and Safety, which means deputising for the Head of Patient Safety as required.
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Opportunity
This is a fantastic opportunity for an experienced individual to join us at an exciting time.
Our Values
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
Trust Investment
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
Contact Information
For further details / informal visits contact:
- Name: Natasha Sage
- Job title: Head of Patient Safety and Risk
- Email address: natasha.sage@nhs.net
- Telephone number: 0300 019 4014
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