PPRO
Payment Scheme Compliance Manager
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At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.
Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether
The Purpose
We are seeking an experienced and proactive Payment Scheme Compliance Manager to establish and lead our scheme compliance function. This is a role with a high degree of autonomy, responsible for designing and implementing processes to ensure compliance with multiple payment scheme rules across our European portfolio. Initially operating as a standalone role, there is potential to expand the team with additional resources within 12–18 months.
Key Responsibilities
- Establish and manage a robust compliance process or a diverse portfolio of European payment methods, each with its own set of scheme rules.
- Develop efficient processes to ingest, interpret, and monitor scheme rule changes, ensuring the business remains fully compliant.
- Act as the subject matter expert on scheme rules, providing guidance and training to internal teams.
- Collaborate cross-functionally with Product, Legal, Risk, Compliance, Operations, and Commercial teams to ensure rule changes are operationalised effectively.
- Maintain proactive relationships with payment schemes to stay ahead of upcoming changes, requirements, and potential impacts.
- Identify, escalate, and manage compliance risks, including the ability to challenge or lobby against rules where necessary to protect commercial and operational interests.
- Build the function’s infrastructure, including documentation, monitoring tools, and reporting frameworks.
- Support the long-term growth of the scheme compliance function by defining resource requirements and onboarding future team members.
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Skills & Experience Required
- Strong understanding of the payments industry, particularly local payment schemes and their governance frameworks.
- Demonstrable experience interpreting and applying scheme rules in a commercial or operational setting.
- Proven ability to develop and implement compliance processes from the ground up.
- Excellent stakeholder management skills, including experience liaising with external scheme representatives.
- Strong analytical and problem-solving skills, with the ability to interpret complex rules and translate them into actionable requirements.
- Confident communicator with the ability to influence at all levels of the business.
- Self-motivated and comfortable working independently in a role with significant autonomy.
What We Offer
- Opportunity to shape and build a new function from inception.
- High-impact role with direct influence on strategic and operational decision-making.
- Collaborative and supportive company culture.
- Competitive salary and benefits package.
What's in it for you?
- Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
- Learning and Development - We offer a GBP 500 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
- Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions.
- Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
- Workplace Nursery Scheme - Save on childcare through salary exchange.
- Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet.
- Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
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Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you’re a foodie there’s plenty nearby. The office is befitting a tech business and is set up for cross team collaboration.
Pet-friendly office- Because work is better with your paw-tners by your side.
Our Principles
- We get things done: We are courageous; we take ownership, make decisions and get things done.
- We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent.
- We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
- We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.
- We work as a team: We collaborate closely and value team success over individual achievement.
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