Norfolk County Council
Payments Assistant
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Payments Assistant | 10625 | Temporary Contract (6 Months), 14.8 hours per week
Location: County Hall
Salary: £25,989 to £26,403 per annum (pro-rata, Scale D)
Working Pattern: Part-time hybrid role (office and remote working)
About the Role
We are recruiting a Payment Assistant on a temporary, part-time basis (6 months) within the Payments Team, Finance & Exchequer Services. The role involves managing payments for over 20,000 suppliers, processing approximately 450,000 payments annually across multiple business systems.
Your primary responsibility will be to:
- Ensure payments are made accurately, timely, and as per contractual obligations
- Conduct research and communicate with suppliers to rectify payment discrepancies
- Resolve complex queries from both suppliers and internal departments
Ideally, you will have:
- Experience in a finance environment
- Confidence in handling customer/supplier queries professionally
- Familiarity with financial systems
Key Skills Required: ✓ Ability to work under pressure and prioritise workloads efficiently ✓ Strong interpersonal, written, and verbal communication skills ✓ Excellent teamwork and collaboration ability ✓ Enthusiasm for delivering high-quality financial services
Contact & Next Steps
For an informal discussion, please reach out to: Christopher Piff, Payments Officer 📧 christopher.piff@norfolk.gov.uk 📞 01603 495797
Benefits of Working for Norfolk County Council
Norfolk County Council offers a variety of benefits to support your well-being and career:
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General Benefits
- Competitive salary
- Generous holiday allowance
- Health & Wellbeing services, including:
- Fast-track physiotherapy
- Free counselling support
- Flexible working options (flexi-time, part-time, remote, hybrid)
Financial & Career Benefits
- ‘Norfolk Rewards’ – An employee discounts programme saving on groceries, holidays, tech, fitness, entertainment, and more. See full details here
- Blue Light Card (for eligible roles, such as Fire Service & Social Care)
- Relocation/expense assistance
- Local Government Pension Scheme with:
- Generous employer contributions
- Life assurance
- Death in service benefits
- Dependants’ pension options
- Tax-efficient pension boosts & bike scheme
- Green car lease options (low-emission vehicles available)
- Referral bonus for successfully recruiting someone to open roles
Workplace Culture
- A commitment to work-life balance and team collaboration
- Hybrid/remote working flexibility (if suitable for the role)
- Cutting-edge technology for seamless remote connectivity
- Dedicated workspace support with reliable broadband requirements
Further Information
Before applying, we recommend reviewing: 📄 Full Job Description & Person Specification 📜 Terms & Conditions
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Applying
- Current employees: Apply via myOracle
- General applicants:
Closing Dates
📅 Internal/Redundancy Applicants: 7 June 2026 (23:59) 📅 All Other Applicants: 21 June 2026 (23:59)
About Norfolk County Council
Norfolk is a vibrant county with: 🏖️ Stunning coastline & Broads 🏙️ ** Thriving market towns & historical cities** 🚀 Growing economy focussed on energy, food innovation, and education
As the main local authority serving over 850,000 residents, we are committed to:
- Innovation & efficiency in service delivery
- Community-driven development
- Partnerships with local businesses and voluntary organisations
Our goal is to provide exemplary services, inspired by user feedback, efficiency, and flexibility. Join a dynamic team making Norfolk a great place to live, work, and visit.
Would you like further details or assistance? Contact Christopher Piff at christopher.piff@norfolk.gov.uk.
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