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Nottinghamshire County Council

Payments & Billing Administrator

Nottinghamshire
£25.5k – £26.5k/yr
Posted 1 day ago
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Payments & Billing Administrator

Payments & Billing Administrator Adult Social Care Financial Services (ACFS) Team Trent Bridge House, West Bridgford, NG2 6BJ Salary: £25,583 – £26,403 per annum | Hours: Full-time (37 per week) | Working Pattern: Hybrid


About the Role

At Nottinghamshire County Council, we’re passionate about supporting our community with care and compassion. Our Adult Social Care team plays a crucial role in delivering essential support to residents. This entry-level Payments & Billing Administrator role is perfect for someone enthusiastic about working in fast-paced administrative environments while championing fairness and accuracy in financial services.

You’ll join our Adult Social Care Financial Services (ACFS) team, where your role will focus on processing payments, managing billing, and ensuring transparency in service charges. Whether you’re new to finance or simply eager to develop in an in-demand field, this is a great opportunity to begin a rewarding career.


Responsibilities

As the Payments & Billing Administrator, your key tasks will include:

  • Processing direct payments, provider payments, and one-off payments via systems like Mosaic and SAP.
  • Ensuring accurate billing for individuals after financial assessments are completed.
  • Responding to enquiries from residents and providers regarding invoices, payments, and billing disputes.
  • Maintaining precise financial records to meet reporting and audit standards.
  • Contributing to billing for wide-ranging services, including:
    • Transportation
    • Telecare
    • Meals service provision
    • Day services

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Essential Criteria

To succeed in this role, you should ideally have:

  • A basic understanding of financial processes and principles.
  • Experience (or a willingness to quickly learn) using:
    • Microsoft Office (Excel, Word, etc.)
    • SharePoint for document management
    • Financial or database software (e.g., Mosaic, SAP)
  • Strong data inputting and numeracy skills.
  • Accuracy, organisation, and the ability to adapt to evolving systems.

Desired Attributes

We’re looking for candidates who embody the following:

  • Attention to detail: Ensuring all financial records and transactions are precise and compliant.
  • Collaboration: A proactive team player who works well with colleagues across the ACFS team.
  • Communication: Clear and compassionate engagement with residents, providers, and staff.
  • Problem-solving: Brief thinking, flexibility to resolve issues quickly, and independence in decision-making.

About Nottinghamshire County Council

We pride ourselves on fostering an inclusive, supportive office culture with opportunities for growth. Besides a stable career path, we offer:

  • Career development through training programmes focused on financial services.
  • A flexible and balanced approach to work, including hybrid arrangements.
  • Generous leave entitlements to support work-life harmony.
  • A challenging but rewarding environment where your contributions directly impact people’s lives.

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Next Steps

This position is suitable for candidates passionate about making a tangible difference in social care.

Interview Date: 14 July 2026 Closing Date: 07 July 2026 (23:55)

For preliminary discussions or questions, please contact: Lewis Firth Tel: 0115 993 2566 Email: lewis.firth@nottscc.gov.uk


Equality, Diversity, and Safeguarding

Nottinghamshire County Council is an equal opportunities employer. We actively promote diversity and ensure accessibility throughout our recruitment process, including:

  • Disability Confident Accreditation – Guaranteed interview consideration for applicants with disabilities who meet baseline criteria.
  • A commitment to safeguarding vulnerable adults and children – All roles require relevant checks.
  • Job share initiative available for all permanent positions.
  • Strong encouragement to applicants from diverse backgrounds (including areas of protected characteristics).

By joining us, you’ll harness opportunities for meaningful impact, professional growth, and a supportive collaborative team. Are you ready to apply?

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Skills

Financial Processes
IT Software
Microsoft Office
SharePoint
Data Inputting
Numeracy Skills
Attention to Detail
Teamwork
Communication Skills
Problem-Solving

Location

Nottinghamshire, England, United Kingdom

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