Bupa
Payroll Administrator
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Payroll Administrator
Payroll Administrator – Salford Quays, Manchester
Hybrid role | Permanent | Full-time (37.5 hrs/week)
About Bupa
At Bupa, we champion diversity and understand the importance of our people representing the communities we serve. We foster an inclusive environment where everyone is driven by a shared purpose: helping people live longer, healthier, happier lives and making a better world.
As part of our support functions, you’ll have the opportunity to contribute to exceptional customer service and patient care—making a tangible, meaningful difference every day.
About the Role
As a Payroll Administrator, you will ensure that all employees in designated Business Units receive accurate, on-time payments, compliant with statutory legislation and company policy. Your role ensures:
- No material audit issues
- Compliance with customer service principles
- Smooth, uninterrupted payroll operations
Key Responsibilities
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Payroll Processing & Compliance
- Process all payroll information from employees, managers, and external sources within agreed deadlines
- Ensure all transactions are authorised and align with company policy
- Monitor and comply with new legislation, processes, and payroll policies
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Employee Support & Communications
- Handle employee queries regarding:
- Expense claims
- Payslip access
- Salary payments
- Manage central email inquiries from employees and external bodies
- Handle employee queries regarding:
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Data Entry & Administrative Tasks
- Input data for sickness records, P45s, payments, deductions, job changes, and salary adjustments
- Validate expenses submitted via the PeopleSoft Expenses module where applicable
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Continuous Improvement
- Actively pursue personal development (apprenticeship training, mandatory learning)
- Proactively support and suggest improvements to payroll operations
- Assist in Payroll Operations tasks as directed by the Pay Services Manager
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Ad-hoc Support
- Provide additional administrative assistance as needed by the Pay Services Manager
Requirements
- Previous experience in payroll operations and an understanding of payroll legislation
- Office experience, teamwork, and proficiency with computerised systems
- Strong verbal and written communication skills, with the ability to show empathy when solving complex queries
- Hands-on experience with:
- Computerised payroll software (preferably ResourceLink)
- Microsoft Office (particularly Excel) data input
Why Join Bupa?
We are a health insurer and provider with no shareholders—every success is reinvested in our customers’ health. Our culture is defined by care, innovation, and inclusivity. As a Payroll Administrator, you’ll receive:
- ✅ 25 days holiday (increasing with service*)**, with the option to buy/sell Bupa Health Insurance as a benefit-in-kind
- ✅ Enhanced pension plan & life insurance
- ✅ On-site gyms (or discounts at nearby facilities)
- ✅ Wider range of discounts & benefits
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*Holidays build over time. Full details available during recruitment.
Our Values & Equality
At Bupa, we are committed to diversity and ensuring our workforce reflects our customers and communities. We particularly welcome applications from:
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People with disabilities (Level 2 Disability Confident Employer)
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All under-represented backgrounds and experiences
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Need adaptations? If this role requires adjustments for access, please contact: careers@bupa.com.
Job Details
- Type: Permanent, Full-time (37.5 hrs/week)
- Location: Salford Quays, Manchester (hybrid, minimum 1 day in office)
- Salary: £26,000 - £29,000 plus benefits
- Department: Finance & Accounting
- Career Level: Administrative Support
- Work Style: Collaborative & high-impact
Make Health Happen With Bupa
You’ll join 80,000+ global colleagues committed to making a meaningful difference. Bupa is more than a job—it’s an opportunity to grow, innovate, and thrive while being part of something greater.
Apply now and help us care.
Are you the right fit? ✨ We’re looking for people who believe in the power of care. If this role excites you—or you want to do more—we’d love to hear from you.
Job Area: Finance & Accounting Company: Bupa (Reinvesting profits into healthcare—grassroots and global).
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