Payroll & Benefits Officer

Benefits

Administer the full suite of employee benefits including pensions, private medical insurance, life assurance, income protection, and salary sacrifice schemes. Act as the main point of contact for employee benefit queries, ensuring a high quality service experience. Support benefits enrolment, renewals, and life event changes. Liaise with benefit providers and brokers to ensure accurate data, timely updates, and correct billing. Maintain accurate benefits records and assist with benefits reporting. Ensure benefits information on Elevate (our employee benefits platform) is accurate, current, and clearly presented, including updating documentation and liaising with the platform provider where required. Support the ongoing management of Total Rewards, including maintaining total reward statements, ensuring data accuracy, and contributing to reward related communications and updates.

General

Maintain accurate payroll and benefits data, ensuring confidentiality and compliance with GDPR and internal policies. Work closely with HR and Finance to ensure payroll and benefits information is aligned, timely, and correct. Support internal and external payroll and benefits audits, providing reports and documentation where required. Contribute to the continuous improvement of payroll and benefits processes, identifying opportunities for efficiency and better employee experience. Support wider People Team activities, including salary review tasks related to payroll and benefits, contract or data updates, and general People operations as needed. Assist with policy and documentation updates, ensuring payroll and benefits guidance remains accurate and up to date across internal systems and employee resources. Build strong relationships with employees, managers, and external partners, ensuring a consistent, reliable, and service focused approach across all payroll and benefits activities. Perform other related duties as required.

Health & Safety

Demonstrate in daily activities a commitment to health and safety in the workplace by always ensuring tasks are performed in the safest possible manner Report all hazards and incidents that the individual is party to, or observes, in the correct manner. When required or directed, participate in any health and safety training.

Qualifications

Desirable:

CIPP (Chartered Institute of Payroll Professionals) Level 3 or Level 5 Training or certification in reward/benefits administration

Essential

Skills and Experience

Proven experience in a UK payroll role with exposure to benefits administration. Strong knowledge of UK payroll legislation, HMRC requirements and pension auto enrolment. Experience using payroll and HR systems and Excel. High level of accuracy and attention to detail. Ability to manage sensitive and confidential information. Strong organisational and communication skills.

Desirable

European payroll experience.

Personal Attributes

Must be a British Citizen or have an existing right to work in the UK. Ability to commit to occasional national and international travel. A full valid UK driving license. Ability to hold Security Clearance – 5 years residence in the UK.

Callen-Lenz is an equal opportunities employer, committed to building an inclusive working environment. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. It is essential that the successful candidate must, by the start of their employment have permission to work in the UK. Proof of identity and eligibility to work in the UK will be required prior to commencement of employment.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.