Flatrock
Payroll Implementation Specialist
City of London
Posted about 20 hours ago
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Main responsibilities
Client Onboarding
- Support clients throughout the payroll implementation journey
- Attend kick-off meetings and help deliver implementation projects
- Build positive relationships with clients and provide regular updates on project progress
- Act as the day-to-day contact for implementation-related queries
Payroll Configuration
- Gather payroll and business requirements from clients
- Configure payroll settings based on agreed requirements
- Set up payroll calendars, earning and deduction codes, and other payroll elements
- Support the configuration of reports and integrations where required
Data Migration
- Assist clients with preparing payroll data for migration
- Validate imported employee and payroll data
- Identify and resolve data issues before go-live
- Ensure data accuracy throughout the implementation process
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Testing & Go Live
- Support payroll testing and parallel payroll runs
- Investigate and resolve testing issues alongside internal teams
- Assist clients through go-live activities
- Ensure implementation documentation is completed and signed off
Project Delivery
- Keep project plans and documentation up to date
- Attend internal and client project meetings
- Track actions, risks and outstanding tasks
- Escalate issues to senior consultants where required
Continuous Improvement
- Maintain implementation documentation and best practice guides
- Share knowledge and lessons learned with the wider team
- Keep up to date with payroll legislation and product enhancements
Requirements
- 2-4 years' experience in payroll, payroll implementation or payroll operations
- Good understanding of payroll processes and payroll legislation
- Experience using payroll or HRIS systems.
- Comfortable working directly with clients.
- Strong organisation and time management skills.
- Excellent communication skills.
- Good Excel and data validation skills
- A able to manage multiple projects with support from senior colleagues
- A collaborative approach and willingness to learn
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Nice to Have
- Experience implementing payroll or HR software
- Experience working with global or multi-country payrolls
- Knowledge of APIs, integrations or data imports
- Experience working in a consultancy or customer-facing environment
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Skills
Payroll Implementation
Client Onboarding
Payroll Configuration
Data Migration
Payroll Testing
Project Delivery
Excel
Data Validation
HRIS
Communication Skills
Time Management
Payroll Legislation