Holland & Barrett
Payroll Lead
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Location & Working Arrangement
Nuneaton, UK | Full-time | Hybrid
We offer hybrid working, with an expectation that you'll be present at our Holland & Barrett office in Nuneaton for a minimum of two days per week.
Join our team
At Holland & Barrett, we're on a mission to make health and wellness a way of life for everyone. With over 150 years of trusted expertise, we're passionate about supporting every body to live well—and that starts with creating a workplace where our colleagues can thrive.
We're looking for an experienced Payroll Lead to join our team. In this role, you'll combine your technical payroll expertise with people leadership, ensuring our payroll service is accurate, compliant and colleague-focused. You'll play an important part in supporting thousands of colleagues across our stores, distribution centres and support offices, while helping us continuously improve the way we work.
The Role
- Lead the accurate and timely delivery of monthly payrolls, ensuring compliance with UK payroll legislation.
- Provide day-to-day leadership, coaching and support to the Payroll team.
- Act as the technical expert and first point of escalation for complex payroll queries and system issues.
- Complete manual calculations for statutory payments, including SSP, SMP and other statutory entitlements.
- Manage workplace pension processes, including auto-enrolment requirements.
- Carry out payroll reconciliations and audit checks to maintain accuracy and compliance.
- Build strong relationships with HR, Finance and external stakeholders, including HMRC.
- Identify opportunities to improve payroll processes, controls and the colleague experience.
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The Person
- Experience leading or supervising a payroll team.
- Strong knowledge of UK payroll legislation, including PAYE, NIC, RTI, statutory payments and pensions.
- Experience working within a large or complex payroll environment.
- Excellent analytical and problem-solving skills, with great attention to detail.
- Confidence managing sensitive or complex queries with professionalism and care.
- Experience using payroll systems and Microsoft Excel.
- A continuous improvement mindset and a passion for delivering great service.
- A CIPP qualification is desirable but not essential.
What we offer
We believe in looking after our colleagues, with a benefits package that includes:
- 33 days' holiday, including bank holidays, plus the option to purchase additional leave.
- Private medical insurance (single cover after 12 months' service).
- 24/7 Virtual GP access.
- Annual free at-home health testing kit (after 6 months' service).
- Access to our Employee Assistance Programme and Mental Health First Aiders.
- Workplace pension with employer contribution.
- Life assurance (2x salary after 6 months' service).
- £50 colleague product allowance on Holland & Barrett products (after 6 months' service).
- 25% colleague discount in store and online.
- Free Wellhub membership, with discounted access to gyms, studios and wellbeing apps.
- Cycle to Work scheme.
- Cashback and discounts from a wide range of retailers.
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We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
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