Lancashire County Council
Payroll Officer Employee Life Cycle
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Job Description: Payroll Officer
Salary: £25,989 - £28,142 per annum
Hours: Full Time, 37 hours per week
Duration: FIXED TERM for 9 months
Location: Preston, Lancashire
About the Role
We are currently recruiting a methodical and highly efficient Payroll Officer (Service Control) to work within the Payroll Service at Lancashire County Council.
If you have a wealth of payroll knowledge and the ability to inspire and engage colleagues, then this is the perfect opportunity to develop your career in the world of payroll. Our main focus is to provide service excellence reaching our daily targets, working to Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Our service provides support to over 33,000 employees working in public sector organisations and Service Control plays a vital part in achieving our goals.
It is an exciting time to join us as we benefit from new software such as Oracle Fusion, exploring the possibilities and functions of this database to use to our advantage. You will be a proactive technical expert striving for the best possible outcomes, keeping in line with statutory, legislative, and contractual obligations.
What We Are Looking For
Challenge
- Must be a highly organised individual who can juggle competing responsibilities whilst working with technical experts on the team
- Approachable and able to manage your own workloads
- Promote development and encourage employees to rise to any challenges by supporting them to work well together
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Service Excellence
- Expert in your field with experience of working within a customer-focused, payroll-based setting
- Innovative team welcoming someone who will bring their own ideas and thinking
- Fast-paced environment requiring analytical and reporting skills to ensure we remain compliant, delivering a beneficial payroll experience to any and all clients
- Adaptable and able to deal with any legislative changes all while maintaining a smooth process to our payroll customers
Collaborative
- Deliver customer-focused payroll services across Lancashire County Council
- Effective communicator with excellent interpersonal skills
- Supportive team who work collaboratively to deliver excellent service
- Harness the knowledge and experience available, ultimately ensuring deadlines are achieved
Why Join Us
Benefits
- Flexible working hours
- 3 days working from home
- 26 days annual leave entitlement rising to 32, after five years' continuous service (pro rata for part-time employees)
- Local Government Pension Scheme with generous employer contribution
- Staff discount scheme in partnership with Vivup offering discounts across UK’s major retailers including supermarkets, technology, fashion, travel, bikes and much more
- Training and development opportunities
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Development
- Support and development along the journey
- Time for supportive reflection and supervision for yourself
- Opportunities for personal growth and development
Inclusivity
- Embrace diversity including around personal and family requirements
- Flexible working arrangements
- Successful outcomes are more important than watching the clock
How to Apply
Please feel free to contact us for an initial informal and confidential chat:
- Rachel Wilson (Pay Control Team Leader) on 01772 536313
- rachel.wilson@lancashire.gov.uk
Or apply on Jobs - Lancashire County Council https://lancashire.gov.uk/jobs/
Closing Date: 26th July 2026
Interviews: w/c 17/08/2026
Please note this role involves hybrid working with Tuesday & Wednesday in the office.
Job Description/Person Specification
https://lancashire-county-council-umbraco-sites.uksouth01.umbraco.io/media/5kwgjyht/payroll-officer-service-control-1.docx
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