NHS Ayrshire & Arran
Payroll Officer (SSTS)
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SSTS Officer - Permanent
Join Our Team – Be Part of our NHS Shared Payroll Service!
Are you ready to make a real impact across the country? Our payroll team provides a shared service supporting 9 boards throughout Scotland. We’re looking for dedicated professionals to help us deliver efficient, accurate, and people-focused payroll solutions at scale.
If you're passionate about service excellence and want to be part of a collaborative, forward-thinking environment, we’d love to hear from you!
About The Organisation
Public Services Delivery Scotland (PSDS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.
The Post
Public Services Delivery Scotland (PSDS) Payroll Services has been granted the Chartered Institute of Payroll Professionals Payroll Assurance Scheme accreditation.
Public Services Delivery Scotland (PSDS) Payroll Services provides a fully managed payroll service to NHS Lothian, NHS Forth Valley and Strathcarron Hospice, NHS Fife, Public Services Delivery Scotland (PSDS), NHS Public Health Scotland, NHS Healthcare Improvement Scotland, Scottish Ambulance Service, and NHS Dumfries and Galloway.
Payroll services are responsible for a total pay bill of in excess £2.8 Billion for ~90,000 Employees and manages the delivery of payroll services to 9 health boards on a shared service basis. There are ~100 staff in Public Services Delivery Scotland (PSDS) Payroll Services.
The role of the Department is to ensure that, from recruitment to retirement, all employees are paid both timeously and accurately in conjunction with their contracts of employment and Terms and Conditions of Service. The department must also ensure that all boards are compliant with all aspects of Statutory legislation relating to Income Tax, National Insurance, Statutory absence payments (SSP, SMP, etc), NHS Scotland Pension Scheme etc.
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SSTS Officers (Payroll Officers (SSTS)) work within the Scottish Standard Time System (SSTS) team, maintaining SSTS and providing training, coaching and support to all SSTS users. SSTS is a national time and attendance system that is used throughout NHS Scotland. The post holder, as a local system expert, will provide first line support to all users of SSTS, and will also support and train users in the use of the SSTS reporting system, Business Objects (BOXI), maintain system data, analyse reports, and advise NHS Boards, so that maximum benefits are gained from the system.
The Candidate
We are looking for a candidate with knowledge of NHS Terms and Conditions of Service who ideally has experience working with SSTS, ePayroll and Business Objects. You must have a good understanding of the General Data Protection Act as well as being able to evidence strong team working and organisational skills.
Please see the Person Specification for further details.
Location and Working Pattern:
Public Services Delivery Scotland (PSDS) Payroll Services has office locations in Edinburgh, Kirkcaldy, Denny and Dumfries. We offer the opportunity for hybrid working. Hours are 36 per week on a Monday to Friday office hours basis with flexitime available.
It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with Public Services Delivery Scotland (PSDS)
Benefits
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.
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Inclusion
Public Services Delivery Scotland (PSDS)) is a national board and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. Public Services Delivery Scotland (PSDS) has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of Public Services Delivery Scotland (PSDS) to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on NSS.wfrs@nhs.scot
Further Information
For an informal discussion on the post, please contact Vicki Cowe, SSTS System Manager at vicki.cowe@nhs.scot
Closing date for completed applications is Tuesday 14th July 2026.
Further information on Public Services Delivery Scotland (PSDS) is available from: https://www.nss.nhs.scot/
Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
Public Services Delivery Scotland (PSDS) is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies.
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