Great Western Railway (GWR)
Payroll Supervisor
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Who are we?
GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations.
We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers. Together, we will revalue rail as a very special way to travel – relaxing, fast, efficient, friendly and fun.
The Role
This is a Part Time role, 21.5 hours per week. Salary is £39,140 pro rata. Fixed Term contract for 18 months.
The Reward
As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including:
- On-going development,
- Defined benefit pension scheme with the Railways Pension Scheme,
- Free rail travel across the GWR network for you and your family,
- Company-sponsored health care plan,
- Discounted shopping and gym membership,
- Employee assistance programme and much more.
About the Team
The Payroll team is based in central Bristol and is responsible for the delivery of weekly and four-weekly payrolls for GWR and Heathrow Express. The team processes all payroll and pension data, while also providing support in resolving queries from employees and external organisations.
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About the Job
This role supports the GWR payroll function and involves the processing of high-volume payroll data, as well as providing day-to-day support and reporting to customers. The position requires flexibility to work across all entity payrolls to ensure the delivery of a high-quality payroll service to GWR and Heathrow Express.
Your main responsibilities will be:
- Collating, reviewing, and amending payroll data from various time and attendance systems, and importing data into the payroll system while ensuring all interfaces remain compliant.
- Resolving complex payroll queries in a professional and timely manner.
- Processing Court Orders, Attachment of Earnings (AOE), and other payroll deductions.
- Carrying out payroll data validation and checking to ensure accuracy.
- Supporting the wider Payroll team, including checking colleagues' work and providing cover when required.
- Calculating and processing payroll information for new starters and leavers.
- Ensuring compliance with GDPR and company data protection requirements.
- Supporting the team with ad hoc duties and additional tasks as required.
You'll need to be:
- Experienced in working within a large payroll environment and managing tight deadlines.
- Experienced in handling multiple terms and conditions of employment.
- Proactive, with a positive and flexible can-do attitude.
- Professional, confident, and able to demonstrate a high level of integrity at all times.
- Committed to delivering excellent customer service and support.
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As a minimum, you will need to have:
- Strong communication and people skills.
- Knowledge and understanding of payroll processes.
- Knowledge of statutory payroll legislation.
- Accurate and with strong attention to detail.
- Strong system skills, including Excel and ideally Cyborg.
About the location
The team are currently based in a modern office space in central Bristol.
Working Pattern
21.50 hours per week.
Additional Information
There will be a requirement to work occasional weekends and Bank holidays to ensure payrolls are delivered on time.
Application
Please apply online via our website https://careers.firstgroup.co.uk/brand-gwr
If you have any problems applying, please email gwrrecruitment@gwr.com
Our Commitment to Inclusion
We all belong at GWR. We embrace diversity and ensure equal opportunities for all. Differences in age, gender, LGBTQIA, ethnicity, religion and disability are valued, with zero tolerance for prejudice.
We promote flexible working, review job roles for accessibility, and support colleagues to thrive within their roles.
If you need adjustments due to a disability or neurodivergent condition, please let us know.
🔗 Exceptional Individuals – Neurodiversity
🔗 Health Assured – Neurodiversity
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