Network Rail
Pensions Administrator
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Who We Are
Join Network Rail - Where People and Connections Matter
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support.
If you're ready to make a real difference, we'd love to hear from you!
Vacancy Details
Duration: Permanent
Salary: Band 6
Contact: If you require any support with your application, please click here for contact details.
Some Of Our Great Benefits
- Flexible/hybrid working arrangements considered.
- Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
- Discounts at stations with your Network Rail pass.
- Defined benefit pension scheme
- 75% subsidy on train tickets.
- Interest-free travel loan for train and car park season tickets.
- Volunteer leave to make a positive impact.
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About The Role
Every day brings a mix of problem solving and people support. From resolving data queries for the external administrator to responding to member and internal questions, the role keeps things varied and engaging. There is also involvement in pre-retirement programmes, helping colleagues plan ahead with confidence. Alongside this, responsibilities include calculating contributions and benefits, and supporting the smooth running of both defined benefit and defined contribution pension arrangements.
A Little Bit About The Team...
The team is supportive, knowledgeable, and focused on delivering a high-quality service. Collaboration is at the heart of how things get done, whether working with internal teams or external partners. It's an environment where questions are welcomed, ideas are shared, and everyone plays a part in improving the experience for scheme members.
Next Steps
CV shortlisting will take place after the advert closes, with interviews planned from the week commencing 10th August 2026, subject to business needs. Early applications are encouraged, as we may close the advert early due to high application volumes.
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Your Experience And Skills
Who are we looking for?
A strong background in HR or payroll is key, paired with a solid understanding of pension schemes. The ideal person is comfortable explaining complex information in a clear and simple way, while managing expectations with professionalism and empathy. Experience in pensions administration or working towards a relevant qualification is a bonus, as is a good appreciation of pensions legislation and calculation processes.
Essential Criteria
- Experience in an HR generalist or payroll role
- Understanding of Defined Contribution and Defined Benefit pensions schemes
- Ability to effectively communicate complex information and issues to non-specialists
- Ability to manage customer expectation
Desirable
- 2 years' pensions experience
- Appropriate pensions professional qualification
- Experience of pension scheme administrating and calculation
- Appreciation of pensions legislative requirements
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