Barclays
Pensions Director, Change and Business Management

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PLEASE NOTE – This is a 12 month FTC
The role provides the opportunity to become part of the senior executive leadership of a highly effective in-house pensions team of experienced pension professionals for the Barclays UK Retirement Fund (UKRF) pension fund (c200,000 members and c£23bn of assets covering defined benefit and defined contribution), supporting a strategic NED board of Trustees.
The role holder will support the UKRF CEO with effective governance and management of stakeholders across a complex matrix structure working with the internal Pensions and Investment teams, internal Barclays functions and external advisers to ensure excellence in all areas. The role will focus on the delivery of a portfolio of large strategic and regulatory project activity, leading the project management office supporting senior leaders, simultaneously shaping and executing long-term strategic change.
Key Accountabilities
- Strategic Support: To develop and maintain oversight of the strategic book of project work, including assistance in the development and execution of strategic initiatives, and analysis to support decision-making.
- Project Management Office Management: To establish and coordinate activity to enable appropriate planning, resource plan development, budgeting and project management collateral for the portfolio of projects, including regular stakeholder reporting production.
- People Plan and Strategy: To develop and manage the people plan and strategy to support the portfolio of projects, including support to executive leadership on communication strategy, management of change and development of associated change skills.
- Communication: To manage communication with internal and external stakeholders, management of communication channels and ensuring effective coordination across different departments and teams.
- Operational Efficiency: To provide support and guidance for operational efficiency, including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity, effectiveness and experience in management of projects.
Purpose of the Role
To provide operating and administrative support to senior leaders, simultaneously shaping and executing long-term strategic change, whilst helping to navigate complex challenges in the performance of their roles.
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Accountabilities
- Implementation of Target Operating Model, Business Development, and Resource Allocation: To provide strategic insight and thought leadership.
- Strategic Support and Oversight: To assist in the development and execution of strategic initiatives, projects, research, and analysis to support decision-making.
- Operational Efficiency and Experience: To identify areas for improvement, streamline processes, and implement best practices to enhance productivity, effectiveness, and experience.
- People Plan, Talent Development, and Succession Planning: To identify high-potential employees, provide mentorship and guidance, and support leadership development and diversity initiatives.
- Communication with Stakeholders: To manage communication channels and ensure effective coordination across departments and teams.
- Compliance and Risk Management: To participate in compliance activities, support crisis management, and develop contingency plans.
- Technology, Real Estate, People, and Communications Management: To manage organisational/team requirements in conjunction with relevant partners.
- Risk Management and Compliance: To enable oversight of risk management and compliance with internal and external requirements.
- Cost Control and Workforce Management: To involve in financial analysis, planning, forecasting, and monitoring of financial performance against targets.
Director Expectations
- To manage a business function, providing significant input to function-wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage, and consult on multiple complex and critical strategic projects, which may be business-wide.
- To manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. For individual contributors, lead organisation-wide projects and act as a deep technical expert and thought leader, identifying new ways of working and collaborating cross-functionally. Train, guide, and coach less experienced specialists and provide information affecting long-term profits, organisational risks, and strategic decisions.
- To provide expert advice to senior functional management and committees to influence decisions made outside of one's own function, offering significant input to function-wide strategic initiatives.
- To manage, coordinate, and enable resourcing, budgeting, and policy creation for a significant sub-function.
- To escalate breaches of policies/procedures appropriately.
- To foster and guide compliance, ensure regulations are observed, and that relevant processes are in place to facilitate adherence.
- To focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
- To demonstrate extensive knowledge of how the function integrates with the business division/Group to achieve the overall business objectives.
- To maintain broad and comprehensive knowledge of industry theories and practices within one's own discipline alongside up-to-date relevant sector/functional knowledge, and insight into external market developments/initiatives.
- To use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/sensitive situations.
- To exercise management authority to make significant decisions and certain strategic decisions or recommendations within one's own area.
- To negotiate with and influence stakeholders at a senior level both internally and externally.
- To act as the principal contact point for key clients and counterparts in other functions/business divisions.
- To be mandated as a spokesperson for the function and business division.


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Leadership Behaviours
All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are:
- L – Listen and be authentic
- E – Energise and inspire
- A – Align across the enterprise
- D – Develop others
Barclays Values and Mindset
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.
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