N Family Club
People Advisor
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People Advisor
People Advisor
Department: People Employment Type: Permanent – Full Time Location: Shoreditch, London Reporting To: Claudia Natullo Compensation: £35,000 – £40,000 per year
About the Role
We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider.
At N Family Club, we dreamed of reimagining early-years education—a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality, and we want you to be part of it!
Our Support Office is the engine that keeps N Family Club running smoothly—from operations and finance to people, marketing, and strategy. We’re a tight-knit, fast-paced, mission-driven team that works together to create exceptional experiences for families and our team across all our nurseries. Whether you’re a seasoned expert or early in your career, you’ll be empowered to grow, contribute ideas, and make an impact every day.
Responsibilities
Advising & Empowerment
- Act as the trusted Employee Relations (ER) partner—first point of contact for Regional Directors and Nursery Managers.
- Upskill and coach managers to confidently handle:
- Absence
- Performance
- Probation
- Grievances
- Create practical toolkits, templates, and training to support manager self-service and address knowledge gaps.
- Guide new managers through onboarding and support People Assistants with administrative process delivery.
Experience & Engagement
- Deliver engaging training sessions and attend regional meetings to reinforce policy consistency.
- Advise on Occupational Health and mental health support, helping managers spot and act on wellbeing concerns early.
- Drive initiatives to boost retention, promote inclusive practices, and evolve the overall employee experience.
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Operational Excellence & Compliance
- Provide pragmatic legal advice (including Employment Rights Act updates) to minimize risk.
- Maintain compliant people policies and support change (e.g., restructures, redundancies).
- Act as the HRIS superuser for HiBob, ensuring data integrity, regular audits, and system improvements.
- Ensure all people operations align fairly and strictly with safeguarding and Health & Safety regulations.
Collaboration & Continuous Improvement
- Partner with the wider People team to simplify processes, enhance automation, and future-proof HR services.
- Use data and feedback to identify trends, recommend policy updates, and challenge decisions constructively.
- Champion a "hassle-free" employee experience while embodying company values.
Requirements
You should have:
- Proven experience as an HR Generalist or People Advisor, with a strong focus on Employment Relations—preferably in a multi-site organisation.
- Experience advising on:
- Disciplinaries
- Grievances
- Performance
- Absence
- Flexible working
- Probation
- Experience with HRIS or case management systems (HiBob a plus, though not essential).
- Experience delivering training or coaching to managers on people processes and ER matters.
- Experience in or passion for the early years, education, or care sector.
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Note: This is a hybrid role (2 days per week at our Support Office in Shoreditch, London).
The N Advantage
- Competitive salary: Up to £40,000 per annum.
- Flexible hybrid working model.
- Up to 35 days holiday, including:
- A personal "Me" day
- Christmas closure
- £100 annual learning fund + in-house development opportunities.
- Enhanced family leave for parents and carers.
- 40% childcare discount + 6 emergency days annually.
Loyalty bonuses:
- 5-year bonus: Around-the-world trip + 2 weeks off
- 10-year bonus: "Out of this world" experience + 2 extra weeks off
Additional perks:
- Referral bonus (up to £1,000 per successful hire).
- Discounts on groceries, shopping, fitness, and more.
- Travel support, including season ticket loans and cycling-to-work scheme.
- Annual parties, team events, gym discounts, and online fitness.
Why N Family Club?
At N Family Club, we’re reimagining early years education—and we want you to be part of it. We’re a certified Great Place to Work and one of the UK’s most innovative early years groups.
With top salaries, unmatched benefits, and real career progression, we put our people first.
Join us today to spark big ideas in young minds—and shape a career you’ll love.
Ready to Join Us?
If you think you’ve got what it takes, [click apply] and fill in our super quick (1 min) application form!
For more details about N, our benefits, and our culture, visit:
- Our [Careers website]
- Our [Glassdoor Page]
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