Pinnacle Group Limited
People Advisor
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About the Role
Pinnacle Group are looking for an experienced People Advisor to join our People Team within our Central Division to provide professional and commercially focused support across the full employee lifecycle. In this role, you will offer timely, practical advice to managers and employees on people policies, processes, and employment matters, ensuring consistency, fairness, and compliance with UK employment law. Your contribution will play a vital part in enabling effective decision-making, strengthening people capability, and fostering a positive, well-supported, and high-performing workforce across the organisation.
Our Central Services team provides expert support across our business – from governance, compliance, and business development to finance, marketing, HR, and IT. By partnering with our frontline operations, they help drive performance, innovation, and continuous improvement – all in support of our mission to Transform Communities, Change Lives.
Key Responsibilities Will Include
- Manage ER cases including disciplinaries, grievances, performance management, absence, and capability matters.
- Coach, challenge, and influence managers to make sound, legally compliant decisions.
- Produce outcome letters, investigation reports, and case documentation to a high standard.
- Identify ER trends and propose preventative actions and training requirements.
- Support with TUPE transfers (inbound and outbound), including accurate employee data management, consultation, and implementation.
- In conjunction with the Senior People Advisor, provide advice and guidance on TUPE legislation, measures, changes to terms, and employee communications.
- Support restructures, redundancies, and organisational change, ensuring compliance with statutory requirements.
- Collaborate with Senior People Advisors and People Business Partners.
- Provide clear, consistent guidance to employees and managers on policies and procedures.
- Coach managers to build employee capability.
- Support wellbeing, inclusion, and engagement initiatives across the organisation.
- Contribute to creating a positive, ethical, and high-performance culture.
- Work collaboratively with other teams within the People function (Talent and Development, People Operations and Payroll) and wider organisation.
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Key Requirements
- Minimum 5 years experience in a HR/People Advisor role, managing high-volume and complex ER cases with minimal escalation.
- Strong knowledge of UK employment law and HR best practice, with proven ability to coach and influence managers.
- End-to-end TUPE experience, including data preparation, consultation, and implementation.
- Confident managing restructures, redundancy consultations, and organisational change, ensuring compliance with statutory requirements.
- Exceptional communication, influencing, and relationship-building skills, supported by strong analytical ability to interpret HR data and identify trends.
- High professional integrity and discretion, with desirable attributes including CIPD Level 5 (or studying), multi-site experience, fast-paced environments, or exposure to FM/housing sectors.
Who We Are
Pinnacle Group is a market-leading national provider of housing, neighbourhood, and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.
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We’re a people-first organisation with a values-driven culture that has stood the test of time - reflected in the way we care for both our employees and our customers.
Who We’re Looking For
We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.
Our Offer
We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect, and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.
As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities, and career progression.
Benefits
In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
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