Moto Hospitality
People Advisor
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People Advisor
People Advisor
£40,000 + Benefits | Remote with some travel required
At Moto, our purpose is to brighten people’s journeys through life. We're looking for an experienced People Advisor to join our People Team and play a key role in supporting managers across the business with employee relations matters.
This is a specialist Employee Relations role and would suit an experienced ER professional who enjoys managing a varied, high-volume caseload while championing early intervention and informal resolution. Experience applying and promoting resolution-based approaches to workplace issues is essential.
Benefits
- Up to 15% annual bonus
- 25 days holiday plus bank holidays
- Life Assurance, enhanced maternity and paternity pay
- Up to 60% discount for you, your partner as well as your family and friends
- Fabulous training and development opportunities, including funding qualifications
Responsibilities
As a People Advisor, you’ll be a key part of embedding Moto’s Resolution Framework, helping managers address people issues early, confidently and consistently, with a focus on informal resolution wherever applicable. You’ll:
- Advise on a variety of employee relations cases, helping leaders navigate people challenges confidently and consistently.
- Champion Moto’s Resolution Framework, helping managers resolve issues early and effectively.
- Manage a high-volume caseload of ER matters across multiple sites.
- Advise managers on:
- disciplinaries
- grievances
- capability
- conduct
- probation cases
- Support managers with investigations, hearings, and outcome meetings.
- Promote informal resolution and early intervention to minimise escalation.
- Coach and develop managers to handle people issues confidently and consistently.
- Review Occupational Health reports and recommend appropriate next steps.
- Escalate complex or high-risk cases when required.
- Ensure compliance with company policy and UK employment law.
- Deliver training on:
- the Resolution Framework
- investigations
- attendance and disciplinary processes
- Monitor ER trends and identify opportunities for improvement.
- Support People compliance checks and governance activities.
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Requirements
This role is heavily focused on Employee Relations and the successful candidate will need:
- Significant experience in an HR or People Advisor role with a strong ER focus.
- Experience managing a high-volume ER caseload across multiple sites or business areas.
- Confidence advising managers on a wide range of employee relations matters.
- Strong working knowledge of UK employment law and HR best practice.
- Experience supporting:
- investigations
- disciplinary hearings
- absence management
- probation reviews
- grievance processes
- Excellent judgement, with the ability to assess risk and know when escalation is required.
- Strong organisational skills and the ability to prioritise competing demands in a fast-moving environment.
- The confidence to challenge constructively and influence managers at all levels.
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Join Moto
You'll be joining a supportive and collaborative People Team at an exciting time for the business. This is a fantastic opportunity for an ER specialist who enjoys:
- solving problems
- building manager capability
- making a real impact on the colleague experience across one of the UK’s leading motorway service operators.
If you’re an experienced ER professional who enjoys managing a varied, high-volume caseload and partnering with leaders to find practical, people-focused solutions, we'd love to hear from you.
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