England Rugby
People Assistant
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People Assistant
Working at England Rugby: An Opportunity
Working at the RFU means being part of the ‘bigger picture’ at England Rugby: to be rooted in our purpose, which is to enrich lives, introduce more people to rugby union, and develop the sport for future generations. If our purpose resonates with you, and you recognise the value that sport can bring to people’s lives, we’d love to work with you.
About the Role
An opportunity has arisen for a People Assistant to join the People Team on a 2-year fixed term contract, playing a key role in delivering an efficient, high-quality People service and supporting colleagues across the full employee lifecycle.
- Job Title: People Assistant
- Department: Business Operations – People Team
- Reports to: People Partner
- Direct report(s): None
- Salary Banding: c. £30,000 per annum
- Job Level: Core
- Location: Contractually based at Allianz Stadium, with flexibility to work from home
- Employment Type: 2-year Fixed Term Contract
- Working Hours: Full-time, 35 hours per week
Application Information
- Please submit an anonymised CV (remove personal details).
- No need to submit a cover letter.
- Applications will be reviewed as they are received; early applications are encouraged due to potential early closure in high-demand scenarios.
- Applications should be completed without AI-generated content to showcase your unique experience and perspective transparently.
The Role
The People Assistant provides efficient and effective support to the People team and RFU through:
- Supporting the end-to-end employee lifecycle.
- Delivering administrative support across People processes.
- Maintaining accurate employee data and records.
- Responding to routine People-related queries and escalating where appropriate.
- Contributing to continuous improvement of People administration and service delivery.
- Supporting the delivery of the RFU People Plan.
Specific Responsibilities
Employment Lifecycle
- Support People Advisors with recruitment administration, including:
- Posting vacancies
- Assisting hiring managers in recruitment systems
- Responding to candidate queries
- Coordinate onboarding activities (preparing contracts, offer documentation, and induction arrangements).
- Support new starter inductions and respond to routine queries.
- Administer pre-employment screening checks (e.g., right-to-work verification).
- Support the leaver process and associated administration.
- Maintain accurate employee records and electronic personnel files.
- Communicate new starter/learer information to relevant departments.
- Provide administrative support for employee relations cases (e.g., note-taking, documentation).
- Assist with recruitment activities (e.g., posting vacancies, arranging interviews, managing candidate records).
- Help engage casual workers via the internal recruitment system.
- Escalate complex queries/issues to the appropriate team member.
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HRIS (Oracle & Associated Systems)
- Maintain accurate employee data within the Oracle HRIS platform.
- Run routine reports and support data requests from the People team.
- Collaborate with Payroll, Finance, and Technology teams for data accuracy.
- Assist with system testing and user acceptance testing.
- Support organisational and position updates within Oracle.
- Communicate system updates and process changes.
Operational Support
- Provide day-to-day administrative support across the People team.
- Act as a primary point of contact for People-related queries (via email, phone, or in-person).
- Support People projects and initiatives as required.
- Update organisational charts and People documentation.
- Prepare documentation for audits and compliance activities.
- Process DBS checks and maintain relevant records.
- Produce people metrics reports (e.g., starters/leavers).
- Assist with Reward administration and respond to associated queries.
Core Commitments as an RFU Employee
- Actively collaborate on business and operational plans.
- Serve as an ambassador for the RFU, promoting its culture and values (Put The Team First, Shape The Future, Respect Each Other).
- Accomplish duties as deemed necessary by the organisation and role.
The Team
Our People Team (13 members) includes service teams covering Operations, Internal Comms & Culture, Recruitment, Reward, and Payroll. Together, we aim to create a seamless journey for every RFU colleague, fostering high-performing teams across the organisation, including on and off the pitch.
Team Culture
- Fast-paced and collaborative – ideation-sharing is encouraged.
- Values-driven: We live the RFU’s ethos (Put The Team First, Shape The Future, Respect Each Other) daily.
Qualifications, Skills & Experience
Essential
- Previous administrative experience, preferably in HR, People, customer service, or office environments.
- Experience maintaining accurate records and working with databases/systems.
- Strong organisational and administrative skills with attention to detail.
- Ability to multitask and prioritise workloads effectively.
- Confident, professional communicator with excellent written and verbal skills.
- Customer-focused, approachable, and interpersonally adept.
- Discretion and comfort handling confidential and sensitive information.
- Basic familiarity with Microsoft Office (especially Excel, Word, Outlook).
- Willingness to learn HR processes, HR systems, and employment law.
- Commitment to RFU values (Put The Team First, Shape The Future, Respect Each Other).
- Commitment to fostering an inclusive and positive work culture.
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Desirable
- Previous experience in HR teams or similar administrative roles.
- Familiarity with HRIS platforms (e.g., Oracle).
- Understanding of HR processes (e.g., the employee lifecycle).
- Interest in or studying towards CIPD qualifications.
Additional Information: Accessibility & Inclusion
At the RFU, equality of opportunity and accessibility is paramount. We want to ensure every applicant thrives during our application or interview process:
- Support available: Contact recruitment@rfu.com if you require assistance.
- Confidentiality: Why we ask identity questions
- D&I Commitment: Our core objective is to make rugby more inclusive. We’d love applications from:
- Disabled people
- LGBTQIA+ individuals
- Ethnically diverse candidates
- Faith-based communities
- Lower socio-economic backgrounds
- Women and non-binary individuals
About England Rugby
The Rugby Football Union (RFU) is the governing body for rugby in England.
Core Activities
- Rugby: Enhance the sport from grassroots to performance levels.
- Commercial: Build partnerships, host events, and sustain the game’s economic impact.
- Management: Ensure our people, processes, and structures support continuous growth.
Our Purpose
To "enrich lives and develop rugby for future generations".
Culture at England Rugby
- Driving rugby union “towards better reflecting diverse society.”
- Encouraging inclusion for disabled, LGBTQIA+, ethnically diverse, religious, and socio-economically varied individuals.
- Supporting a variety of employee networks and access to personal coaching platforms.
- Promoting flexible work and respect for varied preferences.
What We Offer You
We provide a comprehensive benefits package:
Core Benefits
- Matchday/Event Discounts
- Priority Match Tickets for home games
- 25% Discount on Rugby Store products and EnglandRugby.com
- 25 Days Annual Leave
- Birthday leave
- Free access to Allianz Stadium gym
- Life Assurance (£/salary x 4 coverage)
- Income Protection Scheme
- Employee Assistance Programme (24/7 confidential support)
Additional Perks
- Sal_req retirement Pension Scheme (the RFU matches personal contribution up to 10% salary)
- Ride-to-work scheme
- Eye-care vouchers
- Season ticket loans
- More benefits listed here
For more on diversity, inclusion, and culture, visit https://www.englandrugby.com/about-rfu/rfu-policies/diversity-and-inclusion/our-approach.
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