RotaCloud
People Business Partner
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People Business Partner
People Business Partner – York / Hybrid (UK-based)
About the Role
RotaCloud is a growing technology company based in the heart of York, providing employee management software to thousands of businesses across the UK and worldwide.
We’re looking for a People Business Partner to join our People team, playing an important role in how People support shows up across RotaCloud: trusted, human, commercially aware and genuinely useful.
Working closely with our Head of People, you’ll support managers, employees and the wider People team across everything from day-to-day advice and employee relations to policy updates, manager coaching and continuous improvements.
What You’ll Be Doing
- Working closely with the Head of People to support the delivery of the People function across RotaCloud
- Acting as a trusted point of contact for managers and employees on day-to-day and more complex people matters
- Giving clear, balanced advice that helps people understand their options, risks, and next steps
- Coaching managers through:
- Performance concerns
- Absence issues
- Difficult conversations and employee relations matters
- Managing ER cases, including:
- Investigations
- Disciplinaries
- Grievances
- Absence and performance processes
- Helping managers address issues early and choose the right approach—whether informal, formal, or something in between
- Supporting our HR Advisor through guidance, context sharing, and being a sounding board
- Keeping our handbook, policies, and people guidance up to date as legislation, best practice, and business needs change
- Communicating relevant people updates clearly across the business
- Spotting themes, risks, or recurring issues and contributing to improving how we support our people
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You’ll Thrive In This Role If You
You bring confidence in:
- Building relationships with stakeholders at different levels across various teams
- Enjoying variety and the ability to balance day-to-day support with more sensitive or complex matters
- Staying calm, thoughtful, and practical when things move quickly, or there are differing views
- Thriving in a small People team where you’ll be close to the detail and make a visible impact
- Having strong judgement—knowing when to ask questions, offer challenge or escalate
- Taking a thoughtful approach to People work, balancing policy, fairness, risk, and practicality
You’re naturally curious about the business and want to understand how People decisions affect both employees and commercial outcomes.
What We’re Looking For
Experience & Skills
- Experience in a People role supporting managers and employees through:
- A broad range of day-to-day and more sensitive people matters
- Strong employee relations experience in performance, absence, conduct, capability, disciplinary, or grievance matters
- Confidence supporting formal People processes such as investigations, hearings, outcomes, and case documentation
- A coaching mindset with strong critical listening skills to understand underlying issues
- Sound judgement to consider context, risk, fairness, and business needs
- Ability to build trust with managers, employees, and stakeholders across the business while offering clear, balanced, and useful advice
- Good working knowledge of employment law, with an interest in staying up to date
- Exceptional written and verbal communication skills, especially in explaining sensitive or complex matters
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What’s in it for you?
- Competitive salary between £40k–£45k (depending on experience)
- Paid lunch break
- Flexible hybrid working
- 34 days holiday in total (increases to 41 days with length of service), plus optional buy/sell from unused entitlement
- Private healthcare
- Enhanced family-friendly benefits
- £500 per year to spend on learning and development
- Monthly department lunches & bi-annual company events
- Additional useful but less exciting benefits!
Where You’ll Be Working
This is a hybrid role with two to three days a week spent in our open-plan office in the centre of York, plus the flexibility to work from home.
Ready to start?
If you know your way around people problems, can handle the grey areas, and handle the occasional “you couldn’t make it up” situation, we’d love to talk!
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