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People Coordinator Apprentice
People Coordinator Apprentice
We are actively building diverse teams and welcome applications from everyone.
- Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)
- Contract Type: Permanent
- Salary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
- Hours: 9.00 am – 5.30 pm, Monday – Friday
- Interview Process: 2-stage process
Why SCC?
An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role Purpose
The People Coordinator Apprentice role sits within the People Experience shared service function and provides end-to-end coordination and administrative support across a range of activities, including:
- Onboarding
- Learning and development
- Apprenticeships
- Wider People Operations
The role ensures processes run smoothly, are well organised and delivered to a high standard, supporting a positive and consistent experience for colleagues, managers, and external partners. It also supports accurate record keeping, reporting, and continuous improvement across the People function.
Key Responsibilities
General Talent Development & People Operations Support
- Provide flexible administrative and coordination support to the wider Talent and People Operations teams across ad hoc requests, projects, and initiatives
- Support the delivery of programmes and activities, ensuring actions are tracked and completed to agreed timelines
- Act as a key point of contact for colleagues, managers, and stakeholders, handling queries and supporting resolutions in a timely manner
- Ensure all activities are delivered in line with agreed processes, timelines, and SLAs
- Maintain accurate records across HR systems, ensuring strong data quality, consistency, and compliance
Onboarding & Lifecycle Support
- Support onboarding activities, including issuing documentation and assisting new starters
- Liaise with internal teams (e.g. IT, hiring managers) to ensure a smooth onboarding experience
- Support onboarding sessions, welcome events, and induction activities
- Gather feedback from new starters and recommend improvements to the onboarding journey
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Learning & Development Coordination
- Provide administrative support across the Learning Management System (STAR) and performance management processes (PEAK), ensuring accuracy and up-to-dateness
- Support the scheduling and coordination of internal, external, and online training
- Organise training logistics, including joining instructions, room bookings, and materials
- Maintain training and skills records within HR systems
- Collate and share training feedback, identifying themes and areas for improvement
Apprenticeship & Early Careers Support
- Provide coordination support across the apprenticeship lifecycle, from recruitment to completion
- Act as a point of contact for apprentices, managers, and training providers
- Support apprenticeship recruitment activity, including interview coordination and candidate communications
- Track progress and flag any risks or issues to ensure apprentices remain on track
- Assist with onboarding and end-of-programme processes
Data, Reporting & Administration Support
- Maintain accurate People data across systems, ensuring consistency and compliance
- Support reporting on People activity (e.g. onboarding, training, apprenticeships)
- Assist with data collation, tracking, and basic analysis
- Keep documentation and templates up to date
Process & Continuous Improvement
- Support the maintenance of People processes, guides, and templates
- Identify opportunities for better coordination, efficiency, and colleague experience
- Provide feedback from daily activities to support wider process improvements
Skills and Experience Required
- Strong communication skills: Excellent verbal and written abilities to interact effectively with new hires and internal teams
- Interpersonal skills: Friendly and approachable demeanour to ensure new employees feel welcome and supported
- Presentation skills: Confident and professional delivery of onboarding content and welcome sessions, both in-person and virtually
- Attention to detail: High accuracy and attention in managing documentation and onboarding processes
- Organisational skills: Ability to manage multiple tasks and priorities efficiently in a fast-paced environment
- Resilience and performance: Ability to work under pressure, consistently meet (and exceed) performance targets, and maintain high standards
- Problem-solving abilities: Proactive approach to identifying and resolving process-related issues
- Technological proficiency: Familiarity with HR software and tools, as well as basic IT skills for new hire onboarding
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About Us
SCC is Europe’s largest privately-owned IT company, based in Birmingham with a state-of-the-art £7m HQ. We solve complex challenges for clients through IT transformation and exceptional customer experiences.
We foster innovation through unique ideas, diverse talent, and disciplined collaboration. As a global company, we simplify technological challenges while being passionate about what IT can achieve.
SCC is an equal opportunities employer and is committed to inclusivity and diversity. We ensure all applicants and employees receive fair and equal treatment based on protected characteristics, which include:
- Sex
- Sexual orientation
- Age
- Disability
- Gender reassignment
- Trade union membership
- Marriage/civil partnership
- Pregnancy and maternity
- Race
- Religion or belief
Support Required: If selected for an interview and assistance is needed, please notify the SCC Talent Acquisition team during scheduling.
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