Warner Bros. Discovery
People & Culture Partner - Retail
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Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role…
Some roles keep things ticking over. This one helps shape how an entire business grows, develops and looks after its people. As a People & Culture Partner, you'll influence how people practices evolve across our Retail business — drawing on sharp insight, commercial awareness and strategic thinking to drive performance, engagement and long-term success.
Reporting to the Senior People & Culture Partner (Retail), you'll work side by side with leaders across the business to solve real challenges and deliver people solutions that raise both performance and colleague experience. This is hands-on, high-trust work with genuine visibility — the kind that shapes a business and stretches you in the process.
We're looking for someone curious, commercially minded and confident enough to challenge the status quo — a true partner who brings credibility, sound judgement and energy in equal measure. If you're at your best turning ideas into action, influencing meaningful change and making a real impact, this is the opportunity to do the work that defines your career.
Your Role Accountabilities…
- Partner with Retail leaders to understand business priorities and deliver people solutions that drive performance, engagement and business results.
- Build strong relationships across the Retail business through regular onsite engagement and a strong understanding of operational priorities.
- Lead employee relations activity and provide expert guidance on employee relations matters, employment legislation and company policy.
- Coach, influence and constructively challenge leaders to strengthen capability, leadership effectiveness and team performance.
- Use people data and insights to identify trends, risks and opportunities, translating findings into practical actions.
- Drive talent, succession, engagement and capability initiatives that strengthen future talent pipelines and leadership capability.
- Lead and support organisational change, process improvements and people projects that enhance colleague experience and business outcomes.
- Partner with Talent Acquisition and the wider People & Culture team to deliver joined-up people initiatives, workforce planning and key people priorities.
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Qualifications & Experience…
- Experience as a People Partner, HR Business Partner or similar role supporting large-scale, high-volume, multi-site operations within a retail, customer-facing or similarly fast-paced environment.
- Strong employee relations experience, with confidence managing complex cases and providing commercially balanced advice in line with employment legislation and business needs.
- Proven experience partnering with senior operational stakeholders and influencing decision-making at all levels.
- Strong commercial awareness with the ability to connect people initiatives to business objectives and performance outcomes.
- Experience delivering projects relating to engagement, organisational change, talent, succession and performance.
- Excellent communication and stakeholder management skills, with the confidence to coach, influence and challenge constructively.
- A dynamic, adaptable and resilient approach, with the ability to navigate ambiguity, manage competing priorities and drive continuous improvement.
- Confident systems user, with experience of Workday and reporting tools such as Power BI or Tableau advantageous.
- CIPD Level 5 qualification (or equivalent experience) is preferred, though not essential for candidates with proven relevant experience.
Department Overview…
At Warner Bros. Discovery, our People & Culture team helps create the environment where great people can do their best work. We partner with leaders to build high-performing teams, support meaningful careers and deliver exceptional experiences for both our colleagues and customers. This role supports Warner Bros. Studio Tour London – The Making of Harry Potter, our UK Retail locations, warehouse operations, ecommerce, and buying, merchandising and design teams.
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It's a chance to make a visible impact within a unique retail environment while helping shape the future of the employee experience across the business.
Hybrid Working
This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines WarnerMedia's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.
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