Openreach
People & Culture Practice Manager
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Job Title: People & Culture Practice Manager
Req ID: 60328
Job Function: HR
Posting Start Date: 15/07/2026
Posting End Date: 27/07/2026
Division: Openreach
Job Location: GBR London Openreach HQ
Advertised Salary: Competitive + Excellent Benefits
Job Req ID: 60328
Posting Date: 15th July 2026
Function: People & Culture
Location: London
About The Role
This role plays an integral part in the P&C Practice team, delivering the people change and transformation programmes required to support business objectives through strong change capability, effective governance, and close collaboration with stakeholders across the business.
What You’ll Be Doing
- Develop and implement change management strategies for people projects and transformation programmes.
- Translate business strategy and objectives into effective change approaches, leading the design and implementation of organisational models, cultural and behavioural change initiatives, and large-scale transformation programmes.
- Lead specific deliverables within the business unit's change portfolio, as prioritised by the Senior Change Lead in partnership with the HR Director and Transformation Lead.
- Design and deliver business readiness and change impact assessments to support effective planning, implementation and adoption of change.
- Build change capability across Openreach through coaching, mentoring and role modelling best practice in change delivery.
- Collaborate with the Continuous Improvement team to identify opportunities to enhance change and project management services, processes and ways of working.
- Drive the successful delivery of business transformation programmes by identifying risks, maximising opportunities and supporting the realisation of business benefits.
- Support the design and delivery of interventions that improve colleague engagement and adoption of change.
- Analyse people and programme data to generate insights, inform decision-making and produce meaningful recommendations.
- Identify, monitor and escalate programme risks, ensuring appropriate mitigation plans are agreed and implemented.
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Essential Skills / Experience
- Proven experience delivering business transformation programmes with a significant people change impact.
- Strong ability to challenge, influence, negotiate and innovate at a senior level, quickly building trusted relationships with key stakeholders.
- Confident operating in ambiguous environments, translating complexity into clear business requirements, actions and outcomes.
Desirable Skills / Experience
- Strong understanding of change governance and practices, with the ability to deliver effective change across a large organisation.
- Experience applying data-driven analytics to generate insights and inform people transformation activities.
- Strong decision-making skills, with the ability to clearly articulate rationale and engage people throughout the change journey.
- Expertise in facilitating workshops with senior stakeholders to support programme delivery and alignment.
- Graduate qualification, MBA or equivalent professional experience.
- Proven experience delivering complex change programmes and embedding sustainable outcomes.
- Experience building and maintaining strong relationships with senior stakeholders.
- APMP, MSP, programme management qualification or equivalent professional project management experience.
- Change management certification or demonstrable experience delivering change.
Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market-leading paid carers leave with up to 2 weeks off
- Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
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You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready
About Openreach
Openreach is the UK’s leading digital infrastructure business, responsible for building and maintaining the fixed network that connects millions of homes and businesses across the country. While wholly owned by BT Group, Openreach is a legally separate, independently governed business, with its own strategy and operating model. Openreach’s customers are the 600+ communications providers who sell phone, broadband and Ethernet services to UK homes and businesses.
Right now, Openreach is building the UK’s largest full fibre broadband network. It’s on track to reach more than 25 million premises by December 2026 and it’s laying the foundations for the country’s connectivity for decades to come. This is nationally significant work, supporting economic growth, regional development and everyday life for millions of people.
Operating in a highly regulated environment, Openreach works closely with industry partners, governments and communities to deliver a network that’s reliable, fair and future ready. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to better deliver for our colleagues, our customers, our stakeholders and the country. Joining Openreach means playing a direct role in one of the UK’s most ambitious infrastructure programmes, with real purpose, independence and impact.
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