Doctor Care Anywhere
People Director
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Doctor Care Anywhere
Doctor Care Anywhere Group plc (DCA) is the UK's largest private provider of telehealth services. The Company works with insurers, healthcare providers, and corporate customers to serve patients with a range of digitally enabled telehealth services on its proprietary platform.
DCA is committed to delivering the best possible patient experience and clinical care through digitally enabled, joined-up, evidence-based pathways. DCA's strategic ambition is to be the UK market leader in digitally enabled primary care, helping to meet the health needs of patients and payors in a challenging and fast-changing environment.
Your new role
Reporting to the Chief of Staff, the new People Director will create and deliver a People Strategy to support the organisation in delivering the company objectives while driving a culture people want to be a part of.
DCA has a human capital of over 700 people and is growing every day. The People Director will harness and drive a culture which is patient-centred, empowers its people, promotes personal accountability, is fair and collaborative, and delivers continuous improvement.
The People Director will be responsible for creating an environment where people can thrive personally and professionally by ensuring that all people have what they need to accomplish their goals and remain committed to DCA's vision, mission, and values. DCA is currently on an exciting journey centred on product development and growth which can only be unlocked through a capable and motivated team of people.
Remuneration: From £90,000 Per annum DOE
Work location: London office-based (up to 2 days WFH)
Application Deadline: 9am Friday 17th July 2026
Requirements
Strategic
- Lead, motivate, and inspire a team of passionate HR professionals to deliver a trusted, people-centric, and commercial HR service to the business.
- Develop and deliver on the People strategy which is a key enabler of the wider business strategy.
- Drive the evolution of the DCA culture to support increased engagement, collaboration, a break down in silos, and authentic inclusion.
- Use data and analytics to identify areas of improvement and drive positive performance change.
Talent
- Lead the Resourcing Team to develop and deliver the resourcing strategy which will balance meeting the changing needs of the business with attracting the best minds in the industry.
- Execute the DCA High Performance Strategy to unlock the achievement of DCA's strategic ambitions through its people. This includes evolving the Talent Management experience to ensure our teams are aligned and motivated to work at their best.
- Lead the Learning and Development Team to enable the future success of DCA by identifying and addressing current and future skills requirements while supporting personal and professional career development goals.
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Partnering
- Partner with the Senior Leadership Team to deliver local objectives through their people, while coaching and mentoring on organisational design to build effective, scalable team structures and lead people-focused change.
- Lead the Employee Relations Team to provide a high-performance, people-centric, and commercially focused service, and act as a senior escalation point for complex cases, supporting the team in achieving fair and effective outcomes.
- Foster a positive, inclusive, and compliant working culture by owning and evolving the DCA People Policy Framework, ensuring alignment with legal standards and best practices.
People Operations
- Lead the digital transformation of the People Team, streamlining processes through technology and automation while keeping colleague experience at the heart of every initiative.
- Own the colleague compliance framework, ensuring all people practices meet legal, statutory, and regulatory requirements and are evidenced throughout the colleague lifecycle.
- Develop and execute a total reward strategy aligned with strategic objectives, including short- and long-term incentives, and take overall responsibility for monthly payroll.
Hopefully a description of you and your experience!
- CIPD level 7 or equivalent (or equivalent experience)
- Proven experience at a senior level leading and inspiring successful HR teams in a people and service-focused organisation.
- Inspiring and motivating leadership style.
- Flexible, adaptable, with an ability to ‘work in the grey area'.
- Ability to make decisions that are both people-centric and commercially sound.
- Strategic understanding and operational delivery of a people agenda and best-in-class practices covering attraction, recruitment, employee engagement, talent management, and learning and development.
- Comprehensive up-to-date knowledge of all HR matters and trends including, but not limited to; employment law, legislation, employee relations, reward, and benefits.
- Experience partnering with senior leaders to drive the people strategy and business outcomes.
- Excellent interpersonal and communication skills and ability to prioritise effectively.
- Experience of using people analytics to identify trends and showcase how the team adds value and drive cultural changes.
- Experience of utilising/optimising technology to enable efficiency and simplicity.
- Working within a regulated environment would be advantageous.
- Happy to support your line manager in any other duties as required.
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Benefits
We understand the importance of health and wellbeing, for our patients and for our team. As a valued member of our business, you'll be supported, respected, and empowered to grow, with the freedom to make the most of your role and your career. As part of our team, you'll have access to:
👩⚕️ Doctor Care Anywhere subscription: For you and 5 of your loved ones, Get ready to enjoy health consultations on the go!
💰 Company Bonus: We love rewarding our team for their dedication and achievements.
🏝️ 25 Days Holiday + Bank Holidays: You've earned it! Enjoy time off to recharge, explore, and make incredible memories.
🎁 Birthday Day Off: Go and celebrate however you like!
🧘♂️ Buy up to 5 days of additional annual leave (FTE) as part of our focus on health and wellbeing.
🌈 Charity Days: Join us in giving back to the community! We're all about making a difference together.
👶 Enhanced Maternity and Paternity Pay: We've got your back with extra support during this special time.
🚴 Bike2Work Scheme: We love an eco-friendly commute!
🌐 Cross-Team Collaboration Opportunities: Join the fun in our autonomous work environment with plenty of chances to collaborate and shine.
🏡 Hybrid Working: An agile and autonomous hybrid work environment.
🚀 Development Opportunities: Get ready to grow, learn, and make strides in your career!
🌍 30-Day Work Abroad Allowance: Take your laptop overseas and work for up to 30 days a year.
Doctor Care Anywhere is an equal opportunity employer. We're committed to creating an inclusive environment for all employees.
Doctor Care Anywhere is committed to safeguarding and promoting the welfare of its patients and expects all Colleagues to share this commitment. This post is subject to satisfactory DBS and reference checks.
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