Psicon Ltd
People & Onboarding Coordinator
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People & Onboarding Coordinator
Human Resources - Hybrid Employed (37.5 hours/week)
Canterbury, CT1 2XJ
About Psicon
Psicon is a specialist neurodevelopmental service working collaboratively with various NHS trusts. We provide autism and ADHD assessments. As an independent organisation, most of our work is for the NHS, which we are proud to support.
Psicon is committed to offering the best psychological support and healthcare available through an innovative and high-standard approach.
About the Role
A People & Onboarding Coordinator role on our People & Performance team in Canterbury is open for application. This is an exciting opportunity for someone with HR administration or coordination experience, enthusiastic about delivering an exceptional employee experience from offer through to onboarding and beyond.
Working closely with the Clinical People Business Partner and Learning & Development team, you will play a crucial role in ensuring our onboarding processes are compliant, efficient, and engaging, while providing support for learning activities and wider People initiatives.
Principal Duties and Responsibilities
Onboarding Compliance
- Manage the end-to-end offer and onboarding process, including issuing offers and contracts, as well as coordinating pre-employment checks such as:
- Right to work verification
- DBS checks
- References
- Qualifications
- Professional registrations
- Coordinate induction activities for new starters, collaborating with hiring managers to ensure a smooth and compliant onboarding experience.
- Lead engaging new starter induction sessions.
- Produce regular onboarding compliance reports, monitoring:
- Turnaround times
- Outstanding checks
- Potential risks
- Provide support for probation processes, including:
- Tracking review dates
- Issuing reminders
- Escalating overdue reviews
- Maintain compliance tracking for:
- DBS renewals
- Professional registrations
- Mandatory training
- Ensure risks are identified and addressed promptly
Learning & Development Support
- Offer daily administrative support for Learning & Development (L&D) activities, including:
- Scheduling training sessions
- Coordinating logistics
- Preparing learning materials
- Assist in delivering both virtual and face-to-face training sessions.
- Administer the Learning Management System (Attensi), involving:
- Maintaining learner records
- Enrolling colleagues onto training
- Providing first-line support
- Produce reports on learner progress and training completion rates.
- Contribute to the continual improvement of onboarding and learning processes throughout the organisation.
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General People & Performance Support
- Act as a first point of contact for routine:
- People queries
- Learning & Development requests
- Provide timely support and escalate more complex matters.
- Support employee engagement initiatives, including:
- Culture Amp survey administration
- Follow-up activities
- Provide general administrative and project support to the wider People & Performance team.
What We’re Looking For
- Experience working in a HR Coordinator, HR Administrator, or HR Advisor role, preferably with exposure to:
- Onboarding
- Compliance
- Learning & Development
- A strong understanding of pre-employment compliance requirements, including:
- Right to work checks
- DBS checks
- Excellent organisational skills, with:
- Strong attention to detail
- Ability to manage multiple priorities in a busy environment
- Confident communication skills and the ability to build:
- Positive relationships across all organisational levels
- Experience using:
- HR systems
- Learning Management Systems
- Ability to produce accurate reports and maintain employee records
- A proactive, solutions-focused approach, coupled with an ability to:
- Work independently
- Collaborate within a team
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Preferable but not essential: Experience facilitating or coordinating learning activities.
- Preferred: Experience in a healthcare or regulated environment.
- Advantageous: CIPD qualification, or currently working towards one.
Interview Process
Shortlisted candidates will participate in:
- A 10-minute face-to-face presentation to the interview panel
Full interview details will be shared with candidates upon shortlisting, to provide suitable preparation time.
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Working at Psicon
Psicon values its employees as integral to delivering exceptional service. The company is dedicated to:
- Investing in its employees' potential
- Creating a vibrant, fun, yet challenging working environment
Embracing the core values of trust, integrity, commitment, and kindness, the team collaboratively works towards achieving company goals:
- Delivering the best possible customer service
- Facilitating efficient and effective clinical work
- Maintaining a thriving and engaged workforce
- Building a truly inclusive organisation
At Psicon:
- Diverse perspectives and experiences enhance learning and innovation.
- Diversity is embraced and inclusivity is central to creating a workplace where every colleague is valued and able to realise their potential.
The company welcomes applicants from all backgrounds and aim to remove any barriers within their application process. Please contact the recruitment team for support if any part of the process needs adjustment.
Benefits Include
- Annual leave: 32 days per year (including bank holidays)
- Flexible annual leave: Ability to buy or sell back additional days
- Well-being days
- Birthday lie-in
- Pension scheme (with option to enhance via salary sacrifice)
- Cycle to work scheme
- Employee Perks through Psiconnect — a reward gateway offering discounts
- Access to Blue Light Card membership
- Pastry Mondays
- Funded social events
- Staff well-being bursary scheme
Additional Information / Contacting Us
For further inquiries, please email recruitment@psicon.co.uk or call the Psicon Recruitment Team on 03308 383 106. Detailed information regarding reasonable adjustments or assistance can also be discussed with the recruitment team.
Application Process:
- All internal and external candidates must complete a full online application and submit a cover letter.
- No further applications will be considered after the closing date.
Note: Psicon operates a 'safer recruitment' policy requiring:
- Two-year referencing
- Enhanced DBS check
- Evidence of up-to-date mandatory training
- Right to live and work in the UK
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