Psicon Ltd
People & Onboarding Coordinator
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People & Onboarding Coordinator
Human Resources Hybrid Employed (37.5 hrs) – Canterbury, CT1 2XJ
About Psicon
Psicon is a specialist neurodevelopmental service working collaboratively with NHS trusts to deliver autism and ADHD assessments. An independent organisation, our primary focus remains supporting the NHS with high-quality psychological healthcare. Committed to innovation, we ensure our services meet the highest industry standards.
About The Role
We are seeking a dedicated People & Onboarding Coordinator to support our People & Performance team in Canterbury. Ideal for those with HR administration or coordination experience who thrive in a dynamic setting and are passionate about creating a positive employee journey from initial offer through to seamless onboarding and beyond.
Working closely with the Clinical People Business Partner and Learning & Development Team, you’ll assist in keeping onboarding efficient, compliant, and engaging while contributing to organisational learning initiatives.
Principal Duties & Responsibilities
Onboarding Compliance
- Oversee the full onboarding workflow, including offer extensions, contract Issuance, and coordinating pre-employment checks—right to work, DBS, references, qualifications, and professional registrations.
- Collaborate with hiring managers to craft smooth induction programs while ensuring compliance at every stage.
- Host engaging in-person and virtual onboarding sessions for new hires.
- Generate regular compliance reports, monitoring timelines, outstanding verifications, and risk mitigations.
- Track probation reviews, issue reminders, and escalate overdue actions as needed.
- Maintain up-to-date compliance databases for DBS renewals, professional registrations, and mandatory training, addressing any identified risks.
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Learning & Development Support
- Provide admin support for training activities—including scheduling, logistics coordination, and creating learning materials.
- Assist with both remote and in-person training delivery, maintaining seamless operations.
- Manage the Attensi Learning Management System, updating records, enrolling learners, and offering first-line support.
- Compile learner progress reports and training metrics to support strategic decisions.
- Support continuous improvement of onboarding and L&D processes across the business.
General People & Performance Support
- Serve as the first contact for routine HR and L&D queries, escalating complex issues when necessary.
- Support employee engagement initiatives, including administering surveys (e.g., Culture Amp).
- Offer administrative and project support to the wider HR team.
What We’re Looking For
- Direct HR organisational experience (as a People Coordinator, HR Administrator, or HR Advisor), preferably supporting onboarding, compliance, or Learning & Development.
- A practical understanding of right-to-work and DBS compliance requirements.
- Strong organisational skills, attention to detail, and the ability to manage multiple deadlines in a fast-paced environment.
- Excellent communication and interpersonal skills, ensuring positive relationships across all organisational levels.
- Proficiency using HR systems and knowledge of Learning Management Systems, with experience generating data-driven reports.
- A proactive, solutions-focused mindset, with ability to work independently and collaboratively.
- Confidentiality and sensitivity handling of sensitive information.
- Desirable: facilitation/experience in teaching/training engagements, or background in regulated healthcare environments.
- A CIPD qualification (or comparable credentials) would be advantageous.
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Interview Process
Shortlisted candidates will present a 10-minute pitch on their suitability for the People & Onboarding Coordinator role during an in-person interview.
Working at Psicon
We foster an inclusive, challenging, and supportive workplace with core values trust, integrity, commitment, kindness, and collaboration. Our goals are to deliver excellence in client care, innovative clinical services, employee engagement, and an inclusive organisational culture.
Psicon champions diversity and inclusion—we ensure accessibility throughout recruitment and welcome applications from all backgrounds.
Benefits Highlights
- 32 days of annual leave (including bank holidays).
- Flexible leave schemes (buy/sell days).
- Well-being and birthday leave policies.
- Pension scheme (with optional salary-assist contributions).
- Cycle-to-work scheme and employee rewards via Psiconnect (discounts).
- Blue Light Card membership access.
- Monthly pastry mornings and funded social events.
- Well-being bursary for personal/team development.
Contact Us
For queries or accessibility support (e.g., adjustments for applications/interviews), email recruitment@psicon.co.uk or call 03308 383 106.
Notes: A full application and cover letter are mandatory via the online system. Psicon adheres to safer recruitment practices, including checks (reference verify, enhanced DBS, up-to-date mandatory training, and right to work verification required).
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