Specsavers
People Operations Administrator - 12 month FTC
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People Operations Administrator
We’re looking for a People Operations Administrator to join our People Operations team at Specsavers, supporting the delivery of an excellent end-to-end people experience for our Partners, Managers and colleagues across the business.
In this role, you’ll provide HR administration support across the full employee lifecycle, managing administration for new starters, changes to terms and conditions and leavers across Partners, M&D and UK Support Office functions. Your day to day will involve:
- Creating and maintaining accurate colleague records on the people system
- Responding to queries accurately and in a timely manner
- Managing workloads through shared team responsibility
You’ll work closely with the Resourcing team to support the new starter process and onboarding experience, liaise with Partners and Line Managers to manage bespoke correspondence, and run regular reports to complete weekly rota’d tasks.
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Additionally, you’ll:
- Conduct maternity, paternity and adoption meetings
- Provide insight into benefits, pay calculations and processes
- Manage ad-hoc queries relating to people systems and policies
The role includes maintaining spreadsheets, checklists and data reference points, collating and reporting on absence records, issuing and filing letters such as mortgage and reference letters, and liaising with Payroll to ensure service levels and timelines are met. As part of the wider team, you’ll provide cover for other HR specialists when required, support payroll compliance activity, legal compliance requirements such as Right to Work, and assist with people operations projects including SuccessFactors and People Hub activity.
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This role suits someone with strong administrative skills who enjoys working at pace, owns queries end to end, and takes pride in accuracy and attention to detail. You’ll need to be confident communicating with a wide range of stakeholders, comfortable working with Excel, Word and HR systems, and able to plan and prioritise work while adapting to changing demands. A basic understanding of employment legislation and experience with ticketing or HR/Payroll systems will support you in delivering a high-quality people experience.
If you’re looking for a varied people operations role where you can apply your administrative expertise, customer service skills and ability to work collaboratively within a fast-paced team, we’d love to hear from you!
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