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The Level 3 HR Support Apprenticeship at BPP
The Level 3 HR Support Apprenticeship at BPP is designed for individuals working in HR roles who want to develop their knowledge and skills while gaining a formal qualification. It focuses on how HR supports an organisation and its culture, providing apprentices with the tools to handle workplace situations sensitively and effectively.
Wage £20,000 a year
Minimum wage rates (opens in new tab)
Training course HR support (level 3)
Hours Monday- Friday, 9am- 5pm with one day per week off-the-job training, 2 days in office, 3 days work
37 hours 30 minutes a week
Start date Thursday 1 October 2026
Duration 1 year 4 months
Positions available 1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Support the onboarding process by preparing contracts, issuing employment documentation and maintaining employee records across our People platforms
- Assist with compliance activities including right to work checks, DBS renewals, professional registration checks and audit preparation
- Provide high-quality administrative support across key people processes, including contractual changes, probation reviews, working parent cases and offboarding activities
- Deliver excellent customer service by acting as a first point of contact for colleague and manager queries through the People & Culture inbox
- Ensure employee data remains accurate and up to date across all People systems and platforms
- Contribute to process improvement initiatives and support wider People & Culture projects as required
Where you'll work
Acacium Group
Turnford
EN10 6NH
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BPP PROFESSIONAL EDUCATION LIMITED
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
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Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of the role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
Location: Turnford, Hertfordshire, 2 office days per week
Apprenticeship: Online
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
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Other requirements
- DBS Check
About this employer
Acacium Group is a unique healthcare solutions platform with an integrated specialised staffing and healthcare services offering combining deep clinical expertise, digital capabilities, technology and analytics.
Acacium Group plays a vital role in addressing the structural imbalance that exists between workforce supply and demand. As a result, the group enables public and private healthcare providers to serve their patients efficiently and safely and enables our life sciences partners to grow.
We know our people are our biggest asset which is why we strive to create an environment that’s both challenging and rewarding. We’re delighted that 81% of our employees feel they can make a valuable contribution to the success of our organisation - it provides us assurance that we’re heading in the right direction - but we’ll never stop trying to improve on that number.
Realise your potential and be part of one of the fastest-growing staffing specialists globally.
https://careers.acaciumgroup.com/ (opens in new tab)
Company benefits
- Pension scheme
- Wellbeing Benefits
- Recognition Benefits- Long Service Awards
- Exceptional Performance
- Awards & Increasing
- Holiday Allowance
- Discounts- Shopping, lifestyle and cinema discounts
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential full-time permanent role
Progression to Level 4 apprenticeship Further professional qualifications
The contact for this apprenticeship is:
BPP PROFESSIONAL EDUCATION LIMITED
The reference code for this apprenticeship is VAC2000041949.
Closes in 11 days (Friday 24 July 2026)
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