LiveScore Group
People Operations Assistant
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People Operations Assistant – Hybrid (3 days in office, Tues–Thurs)
Location: Soho, London
About LiveScore Group
At LiveScore Group, we are the home to three dynamic brands shaping the future of sports and gaming: LiveScore, LiveScore Bet, and Virgin Bet. Part of a thriving ecosystem where sports media and sports betting converge, we’re leading innovation, setting industry standards—and our people are the driving force behind our success.
We embody:
- Adaptability in a fast-changing world
- Teamwork as the cornerstone of our culture
- A fan-driven approach to everything we do
- Constant curiosity and ambition
As we grow, we’re committed to fostering a workplace where everyone thrives. We value diversity, perspective, and skill—because the more inclusive we are, the better we serve our users.
You needn’t tick every box to apply. If you’re passionate, professional, and have relevant experience, we want to hear from you.
About the Role
A natural problem-solver with a passion for exceptional employee experiences—this isn’t about checkboxes, but driving meaningful change. As People Operations Assistant, reporting to the Head of People Partnering, you’ll:
- Enhance HR operations by identifying efficiencies and smarter workflows.
- Shape employee experiences from first day to final departure.
- Champion data integrity while supporting strategic goals.
- Grow expertise in a dynamic, innovation-led environment.
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You’ll be the heartbeat of People admin, ensuring seamless, positive interactions across all HR touchpoints.
Core Responsibilities
- First Point of Contact: Expertly triage and resolve routine HR queries—directly improving employee journeys.
- Self-Service Champion: Turn common employee queries into knowledge guides, reducing repetitive tasks.
- Core HR Admin: Handle all employee lifecycle changes—from contract drafting to onboarding/offboarding workflows.
- Reference Management: Safeguard accuracy and compliance (GDPR compliance and confidentiality).
- Records Stewardship: Maintain spotless employee files, monitoring data integrity.
- Collaborative Support: Partner with People Partners and Payroll to ensure accurate, timely processing.
- HRIS Configuration: Assist with SuccessFactors updates and enhancements.
- Compliance Guardian: Ensure HR policies align with legal requirements, GDPR, and internal standards.
- Employee Lifecycle Admin: From onboarding to transition out—keeping processes smooth and efficient.
Requirements
- SuccessFactors & Jira Knowledge: Proven experience in HR info systems—especially ticketing efficiency.
- Data Protection First: Deep understanding + commitment to GDPR compliance.
- Office Proficiency: Strong MS Office / Google Workspace skills for document management.
- Clarity Champion: Exceptional communication via writing and speaking.
- Prioritisation Mastery: Thrives under pressure, juggling competing deadlines.
- Globe-Challenging Attention: Error-free precision for sensitive HR operations.
- Customer Obsession: A mindset focused on delivering a five-star internal service.
- Resilience: Unshakable integrity when handling confidential information.
- Problem Detection: Proactive, investigative stance—spotting inefficiencies and enhancing processes.
- Tech Curiosity: Quick to adopt and master new HR platforms and tools.
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Benefits
- 16% Company Performance Bonus (as guaranteed sales-related returns apply)
- Private Healthcare + Employee Enhanced Assistance scheme
- Enhanced Family Leave: Up to 6 months full pay + 6 months half pay (maternity, shared parental, adoption); 4 weeks full pay for paternity.
- Subsidised Gym Membership (all benefits apply to select UK roles)
- Annual Travel Card Loan & Ride to Work Scheme
- Life Assurance (x3 salary)
- Contributory Pension Plan
- VIRGIN Family: Exclusive offers + experiences from the Virgin Group portfolio
- Social Culture: Office drinks & regularly scheduled workplace events
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