How your CV stacks up
Upload your CV to see how well it fits this job role
?%
We exist to create positive change for people and the planet. Join us and make a difference too!
Job Title: People Operations Associate
Location: Milton Keynes (Hybrid)
About the Role
We are looking for a detail-oriented and customer-focused People Operations Associate to join BSI’s People Operations team. In this role, you will support the delivery of high-quality, standardised HR services within a shared services environment, helping ensure employees and managers receive timely, accurate support across a range of people processes.
You will support activities including onboarding, employee data management, payroll administration, HR documentation, and responding to employee queries, while ensuring compliance with established processes, SLAs, and employment regulations.
This is an excellent opportunity for someone looking to build a career within HR operations and gain exposure to a broad range of people processes in a global organisation.
Key Responsibilities
- Administer HR services in line with established processes, service standards, and SLAs.
- Process employee lifecycle transactions including onboarding, employee changes, and offboarding activities.
- Maintain accurate employee records and HR documentation within HR systems.
- Respond to employee and manager queries via shared inboxes, ticketing systems, or HR platforms.
- Prepare and validate payroll inputs, ensuring timely and accurate processing.
- Provide first-line support on routine HR policies, processes, and benefits queries, escalating more complex matters where appropriate.
- Coordinate onboarding and offboarding activities with internal stakeholders such as IT and Payroll.
- Support administration of local benefits programmes where applicable.
- Contribute to continuous improvement initiatives within People Operations, identifying opportunities to improve efficiency and employee experience.
- Build strong relationships with colleagues and stakeholders to support a seamless HR service experience.
- Provide administrative support for HR projects and operational initiatives as required.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We’re Looking For
Essential
- 1–3 years of HR administration or similar administrative experience (including internships).
- Strong attention to detail and ability to manage high-volume administrative tasks.
- Excellent organisational and prioritisation skills.
- Strong written and verbal communication skills.
- Ability to handle confidential information with professionalism and integrity.
- Comfortable working in a fast-paced and changing environment.
- Good technical aptitude and willingness to learn HR systems and tools.
- Ability to build positive working relationships with colleagues and stakeholders.
- Business English proficiency.
Highly Desirable
- Experience working with HR systems, ticketing tools, or workflow platforms.
- Exposure to onboarding, payroll administration, or HR shared services environments.
- HR qualification or studies.
- Experience supporting HR operations within an international or matrix organisation.
BSI Offers
- A competitive total reward package.
- An independent and varied job in an international environment.
- Flexible working hours.
- Ongoing training and development.
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Diversity & Inclusion Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization — all while having fun doing great work.
BSI is a community where everyone can thrive. If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.
Apply Now
Not found an opportunity of interest currently listed? Introduce yourself to the BSI TA team, set up personalized jobs alerts and easily apply for future opportunities.
At BSI, we exist to have a positive impact. Our people influence international thinking and action on important issues. Their work builds trust in businesses and communities and enhances lives.
Now we’re looking for passionate people to help us take on society’s biggest challenges. You’ll partner with key stakeholders to accelerate progress towards a better society and a sustainable world. Together, we’ll create solutions to global challenges like the climate crisis and how AI will be used.
You’ll do rewarding, purpose-led work that impacts people’s health, safety and wellbeing. Your integrity will earn the trust of our stakeholders as we raise awareness of the difference we make to people around the world.
You’ll have the opportunity to work across a wide range of industries across the globe.
Are you looking to grow your career in an organization that supports your development and performance? You can be your best self, do your best work and make a difference here, because life at BSI is #NotYourStandardCareer.
Be part of our future.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills