Morningstar
People Operations Associate - UK
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About Morningstar
Morningstar is a leading global provider of independent investment insights, serving both individual and institutional investors across public and private markets. Our offerings include a wide range of data, research, and investment management services, with $300+ billion in assets under management.
The Role
The People Operations team (part of People & Culture) provides day-to-day support services to over 2,000 Morningstar employees in EMEA, handling a diverse range of matters such as onboarding/offboarding, benefits, payroll, and immigration. Our team also supports all global and regional People & Culture programs, annual performance reviews, and various other projects.
The Operations Associate will be based in London, reporting to the Operations Team Leader, and will be primarily supporting Morningstar colleagues in the UK and Jersey and any other countries in EMEA as needed.
As an Operations Associate, you will help deliver a best-in-class employee experience by ensuring efficient, compliant, and employee-focused operational support throughout the entire employee lifecycle at Morningstar. You will help maintain our people data, keeping clean and accurate records in our HR information system and payroll, work with other P&C functions such as Talent Acquisition, Total Rewards, Business Partners to provide timely solutions, coordinate with external service providers (benefit vendors, brokers, immigration consultants) to manage various aspects of the employee lifecycle and ensure our P&C processes run smoothly and remain compliant.
What You’ll Do
- Serve as a first point of contact for employee inquiries via the Service Portal, email, or chat, delivering timely and accurate guidance
- Support core HR processes across the employee lifecycle including onboarding, offboarding, job changes, and mobility cases
- Prepare, review and issue employment-related documentation (e.g., contracts, letters, addendums, etc.) in compliance with local legal, regulatory and language requirements
- Maintain data integrity and accuracy within the HRIS (Workday) and related systems, processing updates in a timely and compliant manner
- Assist with regular data audits and reporting to monitor trends and support data governance
- Stay up to date on labour laws and regulatory changes across the region, supporting compliance in all employment matters
- Contribute to the maintenance and continuous improvement of internal HR policies, procedures, and knowledge bases
- Support monthly payroll operations by validating employee data, coordinating with payroll providers, and ensuring timely resolution of payroll-related issues
- Liaise with external vendors (e.g., benefit providers, brokers, immigration consultants) to support service delivery and escalations
- Support visa sponsorship and immigration processes by liaising with external counsel, gathering required documentation and ensuring compliance with local laws and company standard
- Actively contribute to cross-functional projects and process improvement initiatives aimed at improving operational efficiency and employee experience
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Who You Are
- You have 1+ years of relevant experience working in the UK market and preferably in an international corporate environment
- You are fluent in English; proficiency in additional European languages is a plus
- Preferably, you have prior experience or basic knowledge of Workday HCM, ServiceNow or other HR tools
- You have a foundational understanding of HR operations, and a genuine interest in core HR topics such as employment law, benefits or payroll
- You are detail-oriented, organized, and committed to delivering high-quality, employee-centric support
- You are a proactive problem solver who thrives in a collaborative and fast-paced environment
Ready to Shape the Future?
At Morningstar, every hire we make strengthens our mission to empower investor success. Apply now and help shape the future of investing with us.
Salary
Compensation Range: GBP 30,330.00 - 40,177.00
Bonus Target: 5% Annual
Base Salary Compensation Range: 0.00-0.00
Bonus Target:
We expect the compensation and target bonus for this role to fall within the stated range. The specific compensation offered will depend on the candidate’s qualifications, experience, and other job-related factors.
Morningstar's Hybrid Work Environment
Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
How to Apply for a Job at Morningstar
Step 1: When you find a position you're interested in, click the 'Apply' button. Please fill out this form completely, attaching your resume and cover letter in the approved format. Read the job requirements carefully and make sure to attach writing or design samples as required. Applicants must submit their resume and other information through our corporate website to be considered for a job at Morningstar. No phone calls, please.
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Step 2: You will receive an email notification to confirm that we've received your application.
Step 3: If you are called in for an interview, a representative from Morningstar will contact you to set up a date, time, and location. Be prepared for a rigorous interview process. To make sure you're a good fit for Morningstar and we're a good fit for you, we'll schedule time for you to meet with multiple staff members at all levels of the company. Expect to return for multiple interviews as part of the process. A representative from Morningstar will contact you with the results of your interview—either with a job offer or to let you know our plans for the position.
Applicants With Disabilities Who Need Accommodation
Morningstar is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 312 384-3900 or email AskHR@morningstar.com and let us know the nature of your request and your contact information. Please note: We only accept calls from applicants who need accommodation related to a disability. Please, no calls with unrelated questions or requests. Please be sure to include the title and location of the open position you’re interested in when you leave a message.
US Applicants: Morningstar is an E-Verify Program Participant
- This Organization Participates in E-Verify (English)
- This Organization Participates in E-Verify (Spanish)
- Right to Work (English)
- Right to Work (Spanish)
EEO is the Law
Morningstar is strongly committed to creating and preserving equal opportunity for all employees and applicants. We make all employment decisions—including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel matters—without regard to race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and expression, parental status, or other legally protected characteristics or conduct.
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