Numan
People Operations Manager (12 Month FTC)
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About Numan
Founded in 2018, we’ve already grown to be a 300+ team distributed across the globe, united by a singular mission: empowering people to take control of their health.
Numan is transforming health: we’ve built a cutting-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life.
To deliver on our transformative mission, we are guided by our 5 company values:
- Patients first.
- Learn fast.
- Own the quality.
- Succeed together.
- Care deeply.
Backed by top-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission!
The Role
We are looking for a People Operations Manager (12 month FTC) to serve as the operational backbone of our People Team. This role would suit someone looking to take the next step in their People Operations career. Working closely with the VP People, you'll take ownership of the day-to-day operation of the People function while gaining exposure to wider strategic projects and helping build scalable, best-in-class People operations as Numan continues to grow.
You'll be:
- Own the end-to-end payroll and pension processes, ensuring legislative compliance, data accuracy and the production of insightful reporting for Finance approval.
- Leverage AI tools, such as Claude and CoWork, to streamline People processes, automate workflows and improve operational efficiency.
- Maintain robust, audit-ready documentation, controls and governance processes, with particular focus on CQC compliance, ISO 27001 and internal policy requirements.
- Build strong partnerships with external providers, proactively managing supplier relationships, contracts, service quality and value for money.
- Own sponsorship administration, ensuring ongoing compliance with UKVI requirements while proactively identifying and mitigating people-related risks.
- Develop and maintain people analytics and dashboards that provide meaningful insights and support data-driven decision-making across the business.
- Partner closely with the wider People team to deliver cross-functional initiatives and continuously improve the employee experience.
- Administer employee share option schemes, ensuring accurate record-keeping, timely grants and effective coordination with Finance and Legal.
- Build trusted relationships with key internal stakeholders, including Finance, IT, Legal and Governance to ensure operational excellence and alignment across the business.
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You'll need:
- Strong knowledge of UK employment law and HR best practice, with the confidence to provide pragmatic, commercial advice.
- Proven experience in People Operations, including ownership of governance, compliance and audit activities. Experience within a regulated environment is advantageous, although CQC experience is not essential.
- Experience working in a fast-paced, high-growth business, with the ability to adapt and prioritise in a changing environment.
- Experience owning and optimising an HRIS, with a passion for improving processes and automating manual workflows. Experience with HiBob is highly desirable.
- Highly data-driven, with the ability to analyse people data, produce meaningful insights and use reporting to inform decision-making.
- Excellent communication and stakeholder management skills, with high emotional intelligence and sound judgement.
- Experience managing employee benefits and share option schemes, with a strong understanding of operational excellence and attention to detail.
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Our Benefits Include...
- 25 days holiday pro rata, plus bank holidays.
- Health insurance with Vitality.
- Electric car salary sacrifice scheme with Octopus.
- Enhanced maternity and parental leave.
- A day off on your Birthday!
- Nursery benefit provided by YellowNest.
- Employee assistance programme (access to therapy, financial planning and discounts).
- Generous pension (includes both employee and employer contributions).
- Flexible working options, including a dog-friendly office in Farringdon.
- Personal training and development budget via Learnerbly.
- Wellhub membership, giving you access to over 2,000 locations in the UK.
- Cycle to work scheme.
- Season ticket loan.
- Discount on Numan products for your friends and family.
- Paid volunteering days.
Diversity at Numan
At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring.
We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued.
Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.
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