Impact Recruitment Group Ltd
People Ops Coordinator
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People Operations Coordinator | Temp Ongoing with strong potential to extend
📍 Central London | 3 days onsite (Wednesday & Friday essential)
💰 £35K - £42K DOE
Are you a People Operations professional who thrives in a fast-paced environment and genuinely enjoys keeping everything running like clockwork?
We're partnering with an innovative, high-growth business to find a People Operations Coordinator to join their team immediately on an ongoing basis, with a strong possibility of extension and longer-term opportunities for the right person.
This is a busy, hands-on role where you'll be at the heart of the People team, supporting employees across the full HR lifecycle while managing a high volume of queries through the People ticketing system.
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What you'll be doing:
- Owning a high-volume People Operations ticketing system, resolving employee queries quickly while meeting SLAs.
- Managing HR administration across the full employee lifecycle, including onboarding, offboarding, performance and pay review processes.
- Maintaining and updating employee records in HiBob, ensuring exceptional data accuracy - previous experience essential!
- Running HR reports and extracting payroll data.
- Supporting benefits administration.
- Triaging and responding to a wide range of People-related queries.
- Identifying opportunities to improve processes and deliver an outstanding employee experience.
What we're looking for:
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- Previous hands-on experience using HiBob is essential.
- Experience managing a high-volume HR/People ticketing system and employee queries.
- Experience in a busy HR Operations or People Operations environment, ideally within a business of 300+ employees.
- Strong attention to detail with excellent HR systems and data management skills.
- Confident communicator who enjoys working with stakeholders across the business.
- Someone who loves improving processes, solving problems, and keeping things running efficiently.
If you're immediately available (or available at short notice) and have solid HiBob experience alongside a background in high-volume People Operations, we'd love to hear from you.
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