• ER Trends and Coaching: Identify ER trends and coach line managers, recommending solutions to address root causes of issues.
• Building Capability: This will include building leader and organization capability where required, to reduce employee relations incidents/issues.
• Proactive Steps: Take proactive steps to tackle problems early.
• Coaching and Support: Coach and support line managers on an individual basis, advising on individual employee relation cases (e.g., performance, grievance, disciplinary, conflict).
• Stay Updated: Stay up to date with changes in employment legislation and HR practices.

Enabling Tier 2 Care in our Service Delivery Model:

• Complex HR Case Management:

  • Ensure consistent application of HR policies and practices on all matters and decisions across the business.
  • This is enabled by an end-to-end understanding of HR processes.
  • Work side-by-side with relevant experts and decision-makers in HR (HRBPs, Payroll, Reward, Talent, etc.), providing support and subject matter expertise to recommend appropriate decisions/actions to address complex HR queries or problems.
  • Provide hire-to-retire support where there is a legal, fiscal, or regulatory requirement.
  • Be accountable for resolving complex policy cases, including areas such as absence management, family leave, and flexible working cases.
  • Lead restructuring efforts at the employee level, including conducting severance conversations (as per consultation and process requirements).

• Liaison & Country Contact:

  • Relevant input and support on knowledge management requirements to enable our Service Delivery Model.

ALL ABOUT YOU

• Minimum 4 years’ experience in an ER-heavy operational HR role (e.g., HR Advisor, HR Generalist, ER Specialist)
• In-depth knowledge of UK employment law applicable to HR policies and practices, and navigating how these relate to employee relations (ER) case management
• Ability to provide strong and carefully thought-out ER advice to Line Managers and HR professionals across the business
• Extensive experience (and demonstrable expertise) of navigating complex multi-faceted employee relations matters through to conclusion
• Experience in working with Unions is preferred
• Genuine passion for People Needs/Partnership, Problem Solving, and negotiation that drive people & business performance
• Strong organizational skills as well as attention to detail and diligence
• Ability to work independently and in a matrix teamwork environment

Skills

• Stakeholder Management
• Collaboration
• Problem Solving

Unilever Behaviours

• Care deeply
• Focus on what counts
• Stay three steps ahead
• Deliver with excellence

NOTES

What We Offer

• Competitive salary and pension scheme
• Annual bonus
• Free gym
• Discounted staff shop and shares
• Opportunity to work directly with renowned and exciting brands in a flexible and hybrid working environment
• Variety of support for our people including hubs, programmes, and development opportunities
• Family-friendly and inclusive workplace
• Commitment to diversity and inclusion

Diversity at Unilever

• Giving full and fair consideration to all applicants
• Continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity
• Reasonable adjustments during our application and interview process

Recruitment Fraud

• Unilever’s recruitment sites publish warnings about recruitment fraud
• The Cyber Security team proactively scans for signs of fake Unilever sites and acts to close them down
• If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat
• Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud
• Your vigilance is key!

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