How your CV stacks up
Upload your CV to see how well it fits this job role
?%
People Partner
About itsu
We are the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK, Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food, made fresh in every restaurant daily, has made itsu a top choice for healthy eating.
In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth, both domestically and globally.
With its best-in-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.
Job Description: People Partner
About the Role
Our People Partner role is a commercially focused and critical partner to Operations Managers and other key stakeholders within the business. Working alongside operations and support functions, they deliver key initiatives that align with itsu’s strategy.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Core Responsibilities
- Work in partnership with all support functions to deliver key people and operational initiatives aligned with itsu’s strategy.
- Execute the employee lifecycle seamlessly and accurately.
- Ensure General Managers and Operations Managers understand when and how to escalate ER issues to the People Partner.
- Be proactively aware and advise on the creation of performance improvement plans for shop teams.
- Lead and drive key people initiatives and projects, supported by operations and the wider people team.
- Collaborate with the Talent Team to support recruitment, when required.
- Support the L&D team in delivering people-focused training programmes to upskill management competency and HR capability in shop operations, providing insights and expertise for content and delivery.
- Responsible for weekly and monthly reporting on people KPIs and insights.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Preferred You
- Excellent communicator (written and interpersonal).
- A key contact in your professional network, often visiting shops.
- Commercially aware and solution-driven.
- Interest in digital and data acumen, to understand how data, digital, and technological trends can strengthen the business.
- Prioritises employee experience and employer brand.
- Seeks opportunities to collaborate with operations and the wider people team.
Perks & Benefits
- A competitive salary.
- Flexible working, including 1 day a week from home and up to 2 weeks a year abroad.
- Generous time off allowances [including bank holidays].
- Free breakfast and snacks every day.
- Free itsu lunch when in the office, with 50% off in all stores for other days.
- Variety of benefits covering physical, mental, financial, environmental, and social wellbeing.
- Business events and socials throughout the year.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills