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HR Business Partner (Sales & Marketing) – London, Hybrid
About Paysafe
Paysafe is a global payments platform powering the experience economy, specialising in:
- iGaming
- Video gaming
- E-commerce
- Retail
- Travel and hospitality
With 30+ years of payment technology expertise, Paysafe enables seamless, secure transactions—including card payments, digital wallets (Skrill, Neteller), PaysafeCard, and local payment methods. In 2025, Paysafe processed $167 billion in transactions across 12 countries and employs ~2,900 people.
Join us to shape the future of payments.
About the Role
Reporting to a Global People Partner, this role will act as a strategic business partner to senior leaders and managers in Sales and Marketing, driving HR strategy alignment with business objectives. Key responsibilities include:
- Advising on organisational design, talent management, and employee relations.
- Collaborating with leaders to develop HR strategies that drive success.
Value-Driven Culture
Built on four pillars:
- Equality – Inclusivity for all.
- Development – Growth opportunities for employees.
- Social Responsibility – Supporting communities.
- Wellbeing – Prioritising both professional and personal health.
"It starts here. Have a global impact on the world of payments."
How We Work
A hybrid model (avg. 3 days/week office-based). 📍 Office: Gresham Street, London (near St Paul’s Cathedral). 🚇 Key transport links: St Paul’s Tube Station, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.
The Impact of This Role
By contributing to departmental leadership, you will:
- Act as a trusted advisor to people managers and senior leaders, shaping a high-performance culture.
- Drive accountability and proactive solutions for alignment with business goals.
- Collaborate with People Enablement to:
- Align HR strategies with Sales & Marketing objectives.
- Proactively support function success with action-driven insights.
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Key Responsibilities
1. Strategic HR Planning
- Align HR strategies with business objectives, identifying high-impact opportunities.
- Partner with people leaders to develop data-driven HR plans.
2. Talent Management
- Support succession planning for critical roles.
- Design development pathways for high-potential talent in collaboration with People Development.
- Assist the Talent Acquisition team in recruiting top managers.
- Facilitate smooth onboarding of Senior Managers.
3. Employee Relations
- Foster strong, confidential and professional relationships across all levels.
- Address HR challenges proactively to maintain a positive work environment.
4. HR Analytics & Reporting
- Collect, analyse, and report on HR metrics (headcount, turnover, diversity, retention).
- Use data insights to enhance organisational decision-making.
Requirements
- Degree in HR, Business Admin, or a related field (preferred but not essential).
- Proven experience as a Strategic HR Business Partner (3+ years).
- Global/International HR experience advantageous.
- Commercial acumen to align HR strategies with business needs.
- Strong stakeholder management and communication skills.
- Problem-solving ability to drive long-term results.
- Confidentiality in handling sensitive employer/employee matters.
- Resilience to thrive in a fast-paced, evolving environment.
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(Some business travel may be required.)
What Paysafe Offers You
- Flexible hybrid work: Choose your schedule, manage holiday days (carry over up to 5 extra days).
- Geek-friendly perks: Free breakfast, snacks, fresh fruit. Fully equipped office (showers, dryers, wellness room).
- Enhanced wellbeing: Paid family support, mental health resources.
- Product testing: £50/Nettel and Skrill welcome bonus at onboarding.
- Vitality Membership Discounts: £10/month toward gyms, yoga, Pilates, and leisure centres.
- Tech support: Apple/LG product via Stormfront.
- Equality & Diversity: Join six employee-led communities fostering collaboration.
- Charity days: Four paid days to volunteer.
- Summer Friday closing: 3pm finish in June–August.
- Insurance & benefits: Private health (including pre-existing conditions), dental, life assurance, income protection.
- Networking: Set leadership team meetings at CEO’s New Joiners’ Breakfast (in London).
Equal Opportunity
Paysafe is an equal opportunity employer. We celebrate:
- Diversity of ethnicity, gender identity, age, and background.
- Commitment to mutual respect in every workplace interaction.
Application Process
- Phone screen with Recruitment.
- Video interview with Hiring Manager.
- In-person interview.
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